Assistant Manager, Credit Risk & Collections

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Credit Risk and Collections department at Grab Financial Group develops, launches and manages credit products in Singapore.

You will join the Country Credit Risk and Collections team, supporting consumer and merchant lending products. Together with the Regional team, we manage the end-to-end credit risk lifecycle—from credit decisioning and limit management to portfolio monitoring, policy development, data science, collections, and recoveries.

The Lending team is made up of a mix of risk management, product, design and software professionals, providing lots of opportunity to share knowledge and learnings across functions.

Get to Know the Role

You will manage credit risk strategy and collections for the lending products in Singapore team. You will design risk strategies and collaborate with Commercial, Operations, Engineering, Data Analytics, and Data Science teams.

You will report directly to the Head, Credit Risk and Collections, Grab Singapore.

This role is based onsite at Grab's One-North office.

The Critical Tasks You Will Perform

• Develop underwriting and portfolio management risk policies using analytics and practical business insights
• Work with Commercial teams to achieve business growth through acquisitions targeting and profitability analysis
• Support the review / estimation of risk parameters, product pricing, product structure and regulatory requirements
• Develop and monitor risk dashboards to identify opportunities to sustainably grow Singapore lending portfolio
• Provide credit risk advisory to senior management
• Leverage best lending practices in the market to enhance efficiency of credit programmes
• Work with Regional Collections, External Collection Agencies and 3rd party vendors to manage collections processes
• Use AI tools such as Claude and Codex to automate existing country processes

Qualifications

What Essential Skills You Will Need

• 5+ years of work experience in Credit Underwriting, Credit policy, Data analytics and Risk Reporting
• Master's degree/Bachelor's degree in preferably in Statistics, Mathematics, Economics, Analytics or Business Management
• Hands-on experience in Python, R, SQL, and SAS
• Prior exposure to retail lending customer's credit life cycle including origination and portfolio management
• Analytical skills with the ability to organise information

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.