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Customer Engineer, SMB, Artificial Intelligence
GoogleSan José, CA, USA4+ years
Apply Minimum qualifications:
- Bachelor's degree in Computer Science, AI-related technical field, or equivalent practical experience.
- 4 years of experience with cloud native architecture in a customer-facing or support role.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
Preferred qualifications:
- Google Cloud Professional Machine Learning Engineer or Professional Data Engineer certification (in addition to GCP Professional Cloud Architect/Associate Customer Engineer).
- Experience prospecting, and building and maintaining customer relationships from scratch, inspiring customers with the "art of the possible" using AI.
- Experience with AI, machine learning frameworks, or data science platforms.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
- Deep passion for continuous learning in the AI space, with a demonstrated ability to translate AI concepts into practical, revenue-generating business solutions.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Google Cloud accelerates organizations' ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google's all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to solve their most critical business problems.
As a part of our specialized AI Customer Engineering team, you will be at the forefront of the AI revolution. Your unique mandate empowers you to advocate the entire Google Cloud Platform portfolio while deeply specializing in AI capabilities. In this role, you will continuously hone your AI/ML expertise, acting as a visionary who seamlessly integrates AI into comprehensive cloud architectures to drive unprecedented growth for our SMB customers.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
Ireland: €80000 - €82000 (EUR) + 42.86% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Prepare and deliver product messaging that highlights the Google Cloud value proposition using techniques such as slide presentations, product demonstrations, white papers, and documents.
- Own the technical aspects of solutions, including providing high-impact Google Cloud Platform (GCP)/AI product demonstrations, and briefing customer executives on AI-driven business transformations.
- Dedicate continuous time to mastering Google’s latest AI technologies, maintaining a razor-sharp edge to act as the ultimate AI authority for customers.
- Act as the strategic technical advisor for SMB customers, architecting holistic GCP solutions with AI and Machine Learning at their core.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.