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Engineering Analyst, Payments Trust and Safety
GoogleShanghai, China2+ years
Apply In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
- Health, dental, vision, life, disability insurance
- Retirement Benefits: 401(k) with company match
- Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
- Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
- Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
- Baby Bonding Leave: 18 weeks
- Holidays: 13 paid days per year
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
- 2 years of experience in the Payments industry, working on risk or fraud management.
- 2 years of experience managing projects and defining project scope, goals, and deliverables.
Preferred qualifications:
- Master's degree in a quantitative discipline.
- Working knowledge in one or more of the following areas: programming languages (e.g., Python, R, C/C++), statistical analysis (e.g., Scipy) and machine learning libraries (e.g., Scikit-learn, TF), Large Language Models (LLMs) or Generative AI Agents.
- Demonstrated ability to identify workflow pain points, optimize, automate and scale processes.
- Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
- Strong project and program management skills and experience.
About the job
Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, problem-solving skills, user insights, and proactive communication to protect users and partners from abuse across Google products such as Play, Cloud, Pay, YouTube, Shopping, Fi.
In this role, you are a big-picture thinker and strategic team-player, passionate about doing what’s right. You work globally and cross-functionally with Google engineers and product managers identifying and fighting abuse and fraud cases at Google speed - with urgency. You take pride in knowing that every day you are working hard to promote users’ trust in Google and ensuring the highest levels of user safety.
You will be responsible for restricting or preventing fraudsters and abusers to ensure a safe and secure payments environment for our users. You are keen to identify and solve complex problems and have very strong problem-solving and technical skills to innovate and optimize our processes and tools. You are proactive, motivated, organized, responsible, innovative and are able to work well in a fast-paced, global, cross-functional, and team-oriented environment and demonstrate very strong technical know-how, effective communication to get things done. You will also work with product and engineering teams to make sure that new products and features provide a good, safe experience for users.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $132000 - $190000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Manage payment fraud and abuse mitigation to promote user trust and safety across Google products.
- Investigate incidents and perform statistical analysis to identify trends and generate risk management solutions.
- Assess product vulnerabilities to design and implement end-to-end fraud and abuse mitigation strategies.
- Collaborate with global Engineering and Product teams to enhance tools, develop signals, and improve system efficiency.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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