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Customer Onboarding Strategist, Global Customer Solutions (Italian, English)
GoogleDublin, Ireland
Apply Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience in business-to-business sales.
- Experience in promoting advertising solutions to customers.
- Experience in advertising, sales, marketing, consulting, or media.
- Ability to communicate in Italian and English fluently to support client relationship management in this region.
Preferred qualifications:
- Experience assessing and achieving client success via business techniques, including questioning, objection handling, and engaged selling.
- Experience working in the Italian market in order to support our clients in the region.
- Experience in new business sales and analysis.
- Experience in launching and managing paid digital advertising campaigns in Ads and other digital marketing platforms.
- Ability to manage and prioritize a portfolio in an advertising or media sales context, and achieve goals to drive growth.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.Ireland: €60000 - €61500 (EUR) + 30% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Manage and develop trusted relationships with clients and help them achieve business goals.
- Contribute to the team performance consistently delivering against quarterly sales goals.
- Create and craft pitches to customers tailored to clients’ performance goals, and work towards mutual business objectives.
- Find and implement creative ways to improve our client relationships, share performance-enhanced suggestions and promote Google products.
- Produce interpretable insights from data analysis, deliver data-driven strategic and tactical recommendations to customers.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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