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Account Strategist, SBS Engage, Google Customer Solutions (English, Thai)
GoogleAustin, TX, USA2+ years
Apply Google will be prioritizing applicants who have valid working rights in Thailand and do not require Google’s sponsorship of a visa.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in sales, business development, advertising, account management, marketing, or consulting.
- Ability to communicate in English and Thai fluently to engage with clients in the region.
Preferred qualifications:
- 2 years of experience working in a complex, matrixed organization.
- Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling.
- Experience working with channel sales, advertisers, agencies, or clients.
- Expertise in launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms.
- Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
- Ability to manage and prioritize a portfolio in an advertising or media sales context and to achieve goals that drive growth.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
As an Engage Account Strategist, you're the advocate for Google. You will spend most of your time building relationships through regular phone and in-person consultations and sales pitches with a large client portfolio. You'll deliver Google-caliber solution sales and partnership management and analysis, uncovering client needs, meeting their marketing objectives, and driving incremental revenue through our leading advertising solutions.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Own a portfolio of small businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievement.
- Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives.
- Conduct sales pitches to clients and advise them on how to get the best return on their Google Ads investment.
- Deliver against ambitious quarterly revenue and product growth targets.
- Establish strong relationships via phone calls, e-mails, and in-person consultations.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.