The Global HR POps Risk Management Leader provides oversight to global delivery team that manages employee & payroll information, employment tax, equity compensation and operational risk processes to ensure compliance with legal and regulatory requirements, as well as internal policies and procedures. This individual will also be responsible to create, and govern global business continuity plans for people operations workstreams. This individual will build, implement, track, govern & conform key internal controls & business plans within the HR People Ops function (including payroll, employment tax, equity, workforce administration and other HR support services). Additionally, this individual will with internal & external auditors to manage, execute, track, report & govern audits in all HR shared service areas.

As an expert, you will be responsible for sharing and recommending approaches and best practices toward risk management support for shared services. Key to success in the role will be using expertise to influence a range of stakeholders and other providers to ensure the accuracy, integrity and confidentiality of payroll information, employee information, HR transactions and solutions.  

Essential Responsibilities: 

• Partner with global controllership and tax teams to self-assess, develop, and implement effective local HR Services operational risk control frameworks including payroll and benefits.  
• Support Finance to create procedures and deliver timely and accurate account reconciliations.  
• Lead and implement regulatory projects and ensure maintenance of regulatory systems requirements.  
• Execute annual SOX testing and serve as key Payroll SOX liaison for external auditor.
• Partner with operations leadership team to develop and maintain an effective control process for Payroll and Benefits Segregation of Duties.  
• Perform ad-hoc reviews of HR Services (including Payroll and Benefits) account reconciliations, financial transactions, and respond to tax notifications.  
• Mentor global regional and local teams where needed to develop operational understanding of the importance of strong internal controls and culture of compliance.  
• Own project governance and operating rhythms; ensure effective communications, reporting and reviews.  
• Lead and oversee HR operational risk, tax, pay and benefit compliance and controllership standards. 
• Track and research new regulations being proposed, and when they are enacted including local municipalities, state, and Federal law updates/changes.  
• Respond to government investigations and inquiries as key point of contact.  
• Design and lead multifaceted educational and training programs focused on elements of the regulatory and compliance mandates.  
• Lead cross functional teams or projects as operational risk expert. Develop and present business solutions to leaders in functional area including maintain a risk register
• Ensures compliance with legal and regulatory requirements.  
• Stay up to date with changing regulations impacting HR Services operational risk including ensuring that all payroll-related activities comply with local and national laws, tax does, and labor regulations.  
• Creating and maintain policies and procedures for the payroll function, including those related to data security, confidentiality, and accuracy.  
• Ensure business continuity through effective plan designing & documentation, while working with regional delivery teams 

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Qualifications/Requirements:  

• This role requires 10+ years of experience in the Human Resources & HR Operations Service Delivery.
• Bachelor's degree from an accredited university or college
• Requires specialized depth and/or breadth of expertise with payroll governance and/or controllership or related operational risk management within a multinational organization  
• Significant prior professional work experience with demonstrated achievement and leadership in understanding payroll processes, regulatory compliance and/or Operations/Service-oriented environment strongly preferred  
• Experience with global mobility programs, time and attendance systems and Workday ideally in manufacturing environments  
• Skilled in project management and implementing process improvement initiatives  
• Demonstrated leadership with large global teams  

Desired Characteristics:  

• Strong oral and written communication skills – ability to present information in a clear, concise and articulate manner  
• Ability to influence, advise and guide leadership and other high level operational leaders through options and points of view  
• Demonstrated skill in judgement to make strategic decisions and handle complex problems  
• Has the ability to evaluate quality of information received and questions conflicting data for analysis. Uses multiple internal and external resources outside of own function to help arrive at a decision  
• Ability to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.  
• Ability to document, plan, market, and execute programs  
• Established project management skills  
• Demonstrated ability to transfer knowledge and develop others through coaching and mentoring  
• Strong consultative skills  
• Ability to work independently by leading, guiding, and/or coordinating others and operating within a defined budget.  
• Experience in providing independent technical guidance and counsel to HR stakeholders at various level of experience and hierarchy in the organization.   
• Ability to adapt advisory style and tailor final products to target audiences.  
• Detail and numerical orientated with good analytical and problem-solving skills. 
• Comprehensive understanding of and ability to assimilate regulatory and compliance  
• Articulate, adaptable, with excellent inter-personal and cross-cultural skills  
• Understanding of finance for business.  
• Eye for detail, confidence to challenge and ask questions  
• Logical, structured and process-orientated thinking