Job Description Summary

At Dowty Propellers, a GE Aerospace Company, you’ll join a growing business with career development opportunities by helping ensure the safety and reliability of critical propulsion systems that keep aircraft flying every day. You’ll join a global aerospace leader with a strong safety and quality culture, proven lean practices, and a commitment to continuous improvement. We offer the opportunity to make a direct impact on flight safety in a highly regulated environment, while developing your career through access to GE Aerospace’s training, expertise, and broader career paths. In Sterling, you’ll work in a close knit MRO team with the backing, stability, and benefits of a world class aerospace organization.

The Dowty Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Role will be responsible for supporting the R391 (C130J) Composite Propeller System and related components at Youngstown Air Reserve Base, Youngstown OH.

Job Description

Role Overview: As a Dowty Field Service Representative, you will provide direction and assistance to work groups to meet assigned objectives. This role involves supporting the R391 (C130) Composite Propeller System and related components at a customer site, with the possibility of travel up to 60% of the time. You will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.  The ideal candidate is a highly motivated and detail-oriented individual with a passion for aerospace technology. They thrive in a collaborative environment and are committed to delivering high-quality work. 

• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products. 
• Provide on-site interpretation of data and technical instruction. 
• Communicate with Project Engineering, Program Management, and Field Service management regarding status of programs, customer problems, failures, trends, and climate. 
• Prepare and submit regular, timely reports to Product Support and Field Service regarding all program activities and problems. 
• Assist the customer in scheduling maintenance and workload. 
• Ensure parts meet established schedules and make recommendations based on findings. 
• Review effectiveness of maintenance actions to identify training needs. 
• Perform intermediate and depot level maintenance, including hands-on repair and maintenance of Composite Propeller System and related components. 

• Collaborate with the UK services team for civil customer support. 
• Work in a controlled environment with exposure to various materials.

Minimum Required Qualifications: 

Associate’s Degree or High School diploma / GED from an accredited school or institution.

Preferred Qualifications: 

• Bachelor's Degree from an accredited college or university OR; a high school diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position. 
• Able to lift a minimum of 65 lbs. 
• Minimum of 2 years performing extensive repairs and conversions as well as maintenance and repair work on engine and/or propeller maintenance. 
• Must be able to pass a non-DOT drug test and a background check. 
• 3-4 months training at the Little Rock Air Force Base, Arkansas before final assignment in Youngstown, OH
• Ability to travel up to 60% worldwide. 
• Able to lift up to 65 pounds comfortably.
• Strong oral and written communication skills. 
• Strong interpersonal and leadership skills. 
• Proven analytical and continuous improvement mindset. 
• Ability to interface at all levels of the organization, both internally and externally. 

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Additional Information

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.

#LI-Remote - This is a remote position