Locations: Vancouver - Great Northern Way, British Columbia, Canada
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
The Workplace Experience Site Specialist drives optimized workplace operations, ensuring service quality, operational stability, and an elevated employee experience across EA offices. You will report to a Workplace Manager and work fully onsite
Responsibilities:
- You will deliver end-to-end operational performance and service quality across an assigned site or portfolio
- Identify causes of issues and implement corrective and preventative actions
- You will ensure adherence to operational standards and expected outcomes
- Oversee vendor performance against service levels; improve quality and efficiency
- You will support budget tracking and spend oversight; contribute to cost control programs
- Ensure implementation and compliance with workplace health, safety, and local regulatory requirements
- You will maintain accurate operational data (e.g., service metrics, occupancy) and use insights to inform decisions and improvements
- Document and maintain workplace procedures and standards; identify opportunities to refine workflows and reduce friction
- You will support adoption of new processes and ways of working
- Contribute to Workplace Experience projects, coordinating operational changes such as moves, refurbishments, and new service rollouts
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.