Business Development and Partnerships Manager, Payments

Duplo is a Lagos-based fintech startup that enables businesses in Africa to automate their spend management, simplify cross-border payments, and control business finances all on one platform.

We want to make B2B payments as simple as P2P payment apps. Most business payments in Africa are made offline….yikes. We are on a mission to transform this. We are backed by top investors including Point Nine, Tribe Capital, Commerce Ventures, Liquid2 Ventures, Basecamp Fund, Soma Capital, YCombinator, Oui Capital, and others.

This is a unique opportunity. You'll have the responsibility and resources to take a significant part in the creation of a paradigm-changing product that will impact millions.

Responsibilities

Revenue Generation & Business Development

• Identify, prospect, and qualify new business opportunities across the mid-market and enterprise segments through outbound and inbound channels.
• Own business line revenue growth by developing and executing commercial strategies to drive customer acquisition and transaction volumes.
• Build and maintain a strong enterprise sales pipeline, ensuring healthy deal progression and accurate forecasting.
• Meet and exceed monthly, quarterly, and annual sales and revenue targets through effective pipeline management and deal execution.
• Manage opportunities from initial engagement through proposal, negotiation, contracting, and close.

Customer Engagement & Solution Selling

• Conduct structured discovery sessions to understand customer needs, payment challenges, and business objectives.
• Deliver product demonstrations and solution presentations, positioning Duplo's solutions to address customer pain points and drive measurable business outcomes.
• Develop commercial proposals, negotiate pricing, and ensure customer onboarding and compliance requirements are completed.

Customer Relationship Management

• Build and maintain long-term relationships with enterprise clients, financial institutions, fintech partners, and strategic stakeholders.
• Conduct regular business reviews to identify opportunities for customer growth, retention, upselling, and cross-selling across Duplo's product suite.
• Address customer feedback proactively and collaborate internally to resolve issues, de-risk opportunities, and improve customer satisfaction.

Reporting & Market Intelligence

• Maintain accurate CRM records, including pipeline status, forecasting, and customer engagement activities.
• Prepare regular reports on sales performance, revenue, pipeline health, customer portfolio, and market trends.
• Conduct market research to identify emerging business opportunities, regulatory developments, and competitive activity, using insights to refine sales strategies.

Requirements

• Bachelor's degree in Finance, Economics, Business Administration or a related field. A Master's degree is an advantage.
• 4–7 years of experience in Business Development, Enterprise Sales, Payments, SaaS, or Financial Services.
• Proven track record of consistently meeting or exceeding sales and revenue targets within complex enterprise sales environments.
• Strong understanding of payment systems, settlement processes, and collections workflows.
• Experience selling to enterprise customers, financial institutions, fintech companies, or strategic partners.
• Excellent negotiation, consultative selling, presentation, and stakeholder management skills, with the ability to engage senior business leaders.
• Strong commercial acumen, analytical thinking, and problem-solving abilities.
• Experience using CRM platforms such as HubSpot, Salesforce, or similar tools, with disciplined pipeline management and forecasting.
• Strong written and verbal communication skills with excellent attention to detail.