Manager, Business Management

What You'll Be Doing 
 
Commercial Banking is focused on partnering with Canada’s leading organizations through industry expertise, innovative thinking, and strategic solutions that help clients create, protect, and realize stakeholder value. As a Manager, Business Management, you'll support the Client and Employee Experience team by managing core compliance activities, reporting processes, and business initiatives that impact clients and employees across Commercial Banking. You'll oversee day-to-day monitoring and reporting activities, maintain key procedures and controls, and work with partners across the business to address inquiries and resolve outstanding items. You'll also support larger initiatives and special projects, helping move priorities forward in alignment with business objectives. This is a strong opportunity for someone who enjoys combining operational discipline, stakeholder coordination, and continuous improvement in a national role. 

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

 
How You'll Succeed 

• Compliance oversight - Manage day-to-day compliance monitoring activities, including monthly reporting, data validation, and tracking issues until its resolution. 

• Business partnership - Act as a key point of contact for frontline inquiries, assess requests, and connect partners to the right teams to support timely and effective outcomes. 

• Procedure management - Maintain and update business procedures and controls to ensure they remain current, clear, and aligned with enterprise standards. 

• Project coordination - Support business management and compliance-related initiatives by coordinating activities, tracking deliverables, and helping teams stay aligned on priorities and timelines. 

• Reporting and analysis - Partner with internal teams to gather information, prepare reporting, and support assessments that inform sound business decisions. 

Who You Are  

• You can demonstrate experience in business management, compliance, project coordination, or reporting within banking or financial services. It’s an asset if you have experience supporting Commercial Banking or financial crime compliance activities.  

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way. 

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. 

• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making. 

• You can demonstrate experience in Microsoft Excel, SharePoint, and written communications. It’s an asset if you have experience preparing presentations, business updates, or process documentation for diverse stakeholders. 

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability. 

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