Associate, Client Data & Process Automation (12 Months Contract/Secondment)

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As an Associate, Client Data & Process Automation, you will be responsible for executing data management and data analysis activities in support of Client Data Strategy and Regulatory initiatives. The objective is to ensure data produced by Capital Markets business and support groups is accurate, complete and reusable to fulfill all downstream reporting purposes, including but not limit to regulatory trade reporting obligations. The incumbent will help support all business intelligence and data analytics to support BAU and senior management decisions on its operations and data management capabilities. Process automation support to transform existing process will be executed through this team.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Client Data Management - You will work with stakeholders (Client Services, Technology, Client Management Services, Regulatory Operations, Regulatory Change Management) to support an overall client data management strategy (client onboarding and client data management including AML/KYC, trade & regulatory attributes). You will support and execute data extraction, analysis, reporting, dashboarding, and automation. You will partner with Technology to implement client data management tools and enhancements and provide project management support to Client Data Management and Regulatory Remediation initiatives.

• Relationship Management - You will effectively manage relationships with internal clients and stakeholders Technology and Operations stakeholders.

• Compliance - You will comply with all applicable CIBC and line of business policies, standards, guidelines and controls.

Who you are

• You have a degree. Bachelor’s degree or Master’s degree in Business, Computer Science, and/or similar field.

• You can demonstrate experience. With data management and have familiarity with Capital Markets business and product knowledge to easily understand the risk requirements of simple and complex deal structures.

• You’re digitally savvy. You have strong data management experience and can drive results and find efficiencies. You have excellent technology application adaptation to leverage technology, wherever possible. Very strong use of SQL, Alteryx, Power BI, Tableau, Python, Excel, Databricks, Power Automate, SharePoint & Microsoft Power Suite is required.

• You embrace and advocate for change. You continuously evolve your thinking and the way you work to deliver your best. You identify opportunities for operational enhancements and process efficiencies and are agile and can adapt to changing situations in a fast-paced and demanding environment.

• You put our clients first. You are committed to providing excellent service to internal and external customers and team members. You have well defined knowledge of tools and techniques and can clearly communicate information that everyone can easily understand.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You are not afraid to think outside the box and apply innovative and creative problem solving to every situation with the ability to discuss alternatives with multiple stakeholders.

• You know that details matter. You notice things that others don't. You bring excellent verbal and written communication, problem solving and analytical thinking skills to this role.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2027-07-30

Job Location

Toronto-141 Bay, 14th Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Analytical Thinking, Business Effectiveness, Capital Markets, Client Onboarding, Client Service, Customer Experience (CX), Detail-Oriented, Internal Auditing, Strategic Initiative, Teamwork