Senior Consultant, Governance & Controls - Personal & Business Banking

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll work in a growing area of the bank that manages operational risk, regulatory supervision, standardized testing, sales monitoring and loss management, for Personal & Business Banking. As a Senior Consultant, Governance & Controls,  you’ll lead the management of material, systemic and emerging risks for Personal & Business Banking LOBs under Personal Lending. You’ll develop and implement integrated control improvement solutions across all products and distribution channels. You will manage key controls to mitigate operational exposures and potential losses. You’ll provide support of CIBC’s Control Framework to ensure compliance to regulatory, legislative, and operational requirements, including the efficient and effective management of deficiency remediation. You’ll act as the key relationship manager for the business.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Relationship Building/Management - You will manage key relationships and collaborate with business partners, 2nd and 3rd lines of defense for all matters relating to operational risk. You will manage relationships at peer or director level, as well as project/initiative managers within the assigned RESL Line of Business (LOB). You will represent Business Controls on key business initiatives.
• Risk Assessment/Remediation - You will work closely with the LOB partners to proactively identify risk exposures and control gaps, to analyze and synthesize risk exposures, operational losses, root causes and control gaps and determine materiality. You will propose recommendations to mitigate risk exposures/control gaps. You will lead the Incident Reporting investigation and Change Initiative Risk Assessment (CIRA) process, ensuring all material risks are identified and compliant to the CIBC CIRA policy and process. You will manage all deficiencies and risk items for the LOB, ensuring closure dates are met and no deficiencies go past due. You will lead the implementation of remediation plans for targeted control gaps/special projects.
• Risk Consulting - You will lead the completion of all CIBC Control Framework requirements. Acting as the risk and control Subject Matter Expert (SME) providing expert advice to LOB partners. Leading all Internal Audits, Compliance exams for the business. Provide ongoing management of self-assessment processes. Participating in larger more complex business, governance and regulatory projects to identify risk and control issues, recommend solutions and develop control requirements.
• Analysis - You give meaning to data. You proactively identify risk exposures and control gaps. You analyze and synthesize risk exposures, operational losses, root causes and control gaps. You proactively assess and recommend self-assessed deficiencies. You propose recommendations to mitigate risk exposures and control gaps.
• Control Framework Execution - You understand and communicate the Control Framework requirements to LOB partners to ensure they understand and are aware of accountabilities. You lead the completion of all requirements including: Risk and Controls Self-Assessment (RCSA), Scenarios, Deficiency Management, Key Risk Indicators, incident reporting, Regulatory Compliance Incident (RCIs) reporting, etc. You act as the SOX Officer/Maintenance Officer (SOMO) for Operational Process Controls (OPC) and Regulatory Compliance Management (RCM) controls. You develop and recommend new/changes to Key Accountabilities and Responsibilities (KAR) and formal key Control and Non-Key Control testing programs. You develop reporting and summarize control testing results in preparation for LOB/Executive reviews and sign-off processes.
• Subject Matter Leadership - Peer mentoring and indirect people leadership influencing, coaching and negotiation with LOB, 2nd and 3rd Line of Defense. As an employee of CIBC: you must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.

Who you are

• You can demonstrate experience. In Project Management/Delivery with CIRA experience, Business Controls, Operational Risk, Compliance, and/or Audit. Real Estate Secured Lending experience is an asset. You understand key banking businesses and processes, including account opening, key product delivery processes, and back office settlement/fulfillment processes. Extensive knowledge of risk management, audit & regulatory compliance principles, practices, policies and procedures.
• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.  
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're proficient in synthesizing information and communicating detailed information in a meaningful way.
• You understand details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
   

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Controlling, Client Service, Compliance Monitoring, Group Problem Solving, Regulatory Requirements, Risk Management Assessment, Waterfall Model, Work Collaboratively