[EMN] Technical Key Account Engineer – DNOX Component Projects (JLPT N2 & Onsite in Japan)

Company Description

The Bosch Group is a leading global supplier of technology and services. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology.

The Bosch Group comprises Robert Bosch GmbH and its roughly 360 subsidiaries and regional companies in some 50 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth.

Bosch Global Software Technologies Company Limited (BGSV) is 100% owned subsidiary of Robert Bosch GmbH - one of the world’s leading global suppliers of technology and services, offering end-to-end Engineering, IT, and Business Solutions.

Starting its operation from 2010 at Etown 2 in HCMC, BGSV is the first software development center of Bosch in Southeast Asia. BGSV nowadays have over 4,000 associates, with a global footprint and presence in the US, Europe, and the Asia Pacific region.

With our unique ability to offer end-to-end solutions that connect sensors, software, and services, we enable businesses to move from the traditional to digital or improve businesses by introducing a digital element in their products and processes.

Job Description

Main Tasks & Responsibilities

• Act as the 1st level Technical Key Account (TKA) for component projects, depending on project acquisition and assignment.
• Act as the technical interface for customers, responding to technical questions and clarifications.
• Support execution of running customer projects for Passenger Car (PC) and Commercial Vehicle (CV) applications.
• Support acquisition activities (in term of documentation) for new customer (JOEM) projects in PC and CV domains.
• Drive and support continuous improvement activities related to component quality issues in the field.
• Acquire and maintain technical know-how of DNOX products through collaboration with Platform teams in Europe (Hungary).
• Ensure compliance with project milestones and assume responsibility for Quality Gate (QG) activities.
• Track and coordinate Engineering Change Requests (ECRs) for PC customers.
• Provide support to other areas when need, including: drawing, experiment and validation.
• Prepare and maintain Technical Customer Documentation in accordance with customer and project requirements.

Qualifications

Mandatory requirements

• Bachelor's degree or higher in Mechanical Engineering, Automotive Engineering, Mechatronics, Electrical Engineering, or a related engineering discipline.
• Have 4-6 years of experience in relevant roles
• Strong communication skills in Japanese for customer interaction (preferred JLPT N2 level or higher).
• Willingness to work onsite in BOSCH Japan for 2.5 years or longer, starting from Mar 2027 or earlier.
• Good communication skills in English for collaboration with overseas associates and global teams.
• Basic knowledge of mechanical design, product engineering, or automotive component development.
• Strong problem-solving mindset, customer orientation, and ability to work in an international environment.
• Proactive learning attitude and willingness to acquire new technical knowledge.

It'd be a big advantage if you have

• Knowledge of DNOX products and exhaust aftertreatment systems 
• Experience in project coordination or handling responsibilities as a Technical Key Account (TKA)

Additional Information

Why BOSCH?

Because we do not just follow trends, we create them. Together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

• Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
• Join in a dynamic and fast-growing global company (English-speaking environment), with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world
• Onsite opportunities: short-term and long-term assignments in worldwide offices
• Engage in our diverse training programs which surely help strengthen both your personal and professionalism
• 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
• 100% offered salary and mandatory social insurances in 2-month probation
• 15++ days of annual leave + 1-day of birthday leave
• Premium health insurance for employee and 02 family members
• Flexible working time and working model
• Lunch and parking allowance
• Good benefits of company activities such as: football, badminton, yoga, Aerobic, team building…