C-17 Field Service Representative

C-17 Field Service Representative

Company:

Boeing Aerospace Operations

Boeing Global Services (BGS) is seeking a C-17 Field Service Representative (FSR) for Wright Patterson AFB, OH to support a military customer.

The FSR will provide both on-site and remote technical support and act as Boeing’s local representative, working directly with customer personnel and demonstrating adaptability to diverse cultural environments. Candidates should have experience in flexible, fast-paced settings that require prompt responses to ad-hoc customer requests. Strong technical and interpersonal skills, excellent written and verbal communication, and the ability to prioritize and manage workload independently with minimal supervision are essential. The role also requires flexibility to work long hours (including evenings and weekends), demonstrated leadership and teamwork in diverse groups, and proficiency with digital tools to host online meetings across time zones.

You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.

Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

Position Responsibilities:

• Provides technical field support of company products.

• Performs troubleshooting procedures for multiple systems coverage.

• Resolves maintenance and operational issues.

• Interprets technical documents and monitors product performance.

• Analyzes technical data and evaluates maintenance procedures.

• Develops and conducts ad hoc training.

Basic Qualifications (Required Skills/Experience):

• Minimum 3 years' of experience supporting the C-17 program.

• Must have experience reading and interpreting technical data.

• Previous experience supporting the U.S. military customer.

• At the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.

• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work.  Failure to relocate will be considered as a resignation. 

Preferred Qualifications (Desired Skills/Experience):

• FAA Airframe & Powerplant license would be beneficial.

• Current Federal Communications Commission Ground Radio Operators License is preferred (FCC license)

 

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

This position offers relocation based on candidate eligibility.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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