Job Description

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations

• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as an Associate where you will support and strengthen vendor governance and operational effectiveness by managing supplier relationships, ensuring compliance with control obligations, and acting as a key interface between internal stakeholders, vendors, and auditors. This role is designed to support existing leadership responsibilities and enhance vendor management capabilities.
 

To be successful in this role, you should:

• Have experience in vendor management, supplier management, or supply chain governance roles.

• Demonstrate strong vendor relationship and escalation management skills.

• Possess excellent spoken and written English with strong articulation and follow-up capability.

• Be able to multitask effectively and manage multiple priorities simultaneously.

• Be comfortable liaising with global stakeholders across geographies.

• Have hands-on experience in preparing presentations (PowerPoint) and managing data/tracking in Excel.

Essential skills / Basic qualifications:

• Relevant experience in vendor management or supplier chain roles.

• Graduate or master’s degree (formal education is flexible for candidates with strong relevant experience).

• Strong command of English (mandatory).

• Proficiency in Microsoft PowerPoint and Excel.

Desirable skills / Preferred qualifications:

• Experience working with vendors commonly associated with banks (e.g., technology vendors, cash vendors, cheque/book vendors), though banking experience is not mandatory.

• Exposure to vendor governance, audit coordination, or control frameworks.

• Proactive, detail-oriented approach with the ability to manage escalations independently.

• Preference for candidates seeking a long-term role.

You may be assessed on the key critical skills relevant for success in the role, such as:

• Vendor governance and relationship management capability.

• Communication, articulation, and stakeholder management skills.

• Follow-up rigor, ownership, and escalation handling.

• Multitasking ability and prioritization skills.

• Presentation and data management proficiency.

Job location is Mumbai.