Job Description

Purpose of the role

To manage change projects that help the organisation achieve its strategic objectives, while ensuring that projects are delivered on time, within budget, in control and in compliance with regulatory requirements and internal policies and procedures. 

Accountabilities

• Management of change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards.
• Development and management of project plans that outline the scope, objectives, timelines, and resource requirements for change projects.
• Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about project progress and that their needs and expectations are being met.
• Management of project teams, ensuring that they are properly resourced and that they have the necessary skills and expertise to deliver on project objectives.
• Management of project budgets, ensuring that projects are delivered within the agreed budget.
• Creation of reports on project progress to ensure that proposed solutions are delivered on time and within budget.
• Management of project risks, ensuring that risk, assumptions, issues and dependencies are identified, assessed, and mitigated as necessary.
• Facilitation of change management activities, including training and communication, to ensure that change projects are successfully implemented and embedded in the organisation.

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Key Accountabilities

1. Strategic & Business Outcomes

• You will shape and deliver the Agile transformation strategy across PBWM, increasing organisational maturity and enabling the business to achieve its growth, change and delivery ambitions at greater pace and scale.

2. Delivery, Change & Transformation

• You will accelerate the adoption of Agile ways of working across the organisation, transforming agreed frameworks into embedded behaviours that measurably improve delivery performance, execution consistency and time-to-value.

3. Commercial, Customer or Colleague Impact

• You will create a more effective and responsive operating environment by removing delivery friction, improving cross-functional collaboration and enabling teams to deliver better outcomes for colleagues, customers and the wider business.

4. Risk, Governance & Control

• You will establish clear standards, accountability measures and performance controls that drive consistent execution, provide transparency of progress and strengthen governance across the transformation agenda.

5. Leadership, Collaboration & Stakeholder Management

• You will lead and influence senior business, technology and transformation stakeholders to align behind a common delivery model, driving enterprise-wide commitment to new ways of working and sustained organisational change.

6. Capability, Innovation & Future Readiness

• You will build a high-performing Agile capability by developing specialist teams, introducing leading delivery practices and creating the foundations for greater standardisation, automation and continuous improvement across the organisation.
   

Key Skills & Experience

• You should have a proven track record of leading large-scale Agile transformations, taking organisations from early-stage adoption through to embedded, measurable ways of working that deliver improved business outcomes.
• You should have extensive experience implementing Agile practices within complex, matrixed organisations, translating transformation strategy into consistent execution across multiple business and technology teams.
• You should have the credibility and influence to challenge and align senior executives, driving accountability, behavioural change and adoption of new delivery models across a broad stakeholder landscape.
• You should have experience establishing governance, performance metrics and maturity frameworks that provide clear insight into transformation progress and enable continuous improvement at scale.
• You should have a strong understanding of modern technology delivery practices, including Agile operating models, product-centric organisations and the standardisation required to support greater automation, efficiency and delivery pace.