Solution Engineer Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for defining and leading the engineering approach across end-to-end technology stacks. Key responsibilities include leading teams to deliver design solutions, engaging in development environments to identify and improve performance/capacity issues, and ensuring system design solutions comply with enterprise standards. Job expectations include demonstrating technical expertise within domains, decomposing objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Responsibilities:

• Ensures that execution aligns with product strategy by working with product management, product owners, and other stakeholders, contributing to the technology strategy for their technical domain

• Manage overall program execution and program health inclusive of tasks, risks, dependencies, and impediments.

• Accountable for end-to-end plan ensuring delivery by expected date.

• Collaborate with cross-functional teams to identify and prioritize dependent tasks, track open deliverables to closure.

• Engage and support bank and vendor teams to define critical tasks and inter-dependencies needed to deliver. 

• Track watch items, issues, and risks with corresponding mitigation plans for disposition before implementation.

• Track user experience testing and document results, if required

• Drive development of service management measures and KPIs as required.

• Prepare briefing notes, reports, program updates, and action plans for Senior Management

• Collaborates with Development and Infrastructure teams to understand technical solutions and provide the performance capabilities required in the application across the technology stacks provided by peer Engineering Leads

Required Qualifications:

• Demonstrated experience delivering M365 or Regulated Messaging Services preferred, or equivalent technical projects.

• Ability to work well with other bank team members to deliver on their tasks.

• Strong communication (written and spoken skills).

• Expert organizational skills and analytical skills.

• Effective attention to detail and ability to determine course of action as required.

• Ability to learn bank’s system and tollgates needed to perform role; knowledge of Jira preferred.

•  Interact effectively with teams, internal customers, and leadership as needed.

• Handle multiple projects simultaneously.

• Proficiency in Microsoft Office Suite and advanced proficiency with Microsoft Visio

• 7-10 years’ experience working on technology initiatives.

• Bachelor’s degree preferred.

Skills:

• Analytical Thinking

• Collaboration

• Innovative Thinking

• Solution Delivery Process

• Solution Design

• Architecture

• Automation

• Influence

• Risk Management

• Technical Strategy Development

• Adaptability

• Application Development

• Business Acumen

• DevOps Practices

• Production Support

Shift:

1st shift (United States of America)

Hours Per Week: 

40