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Business Process Analyst
AutodeskBarcelona, ESP
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Business Process Analyst (BPA)
Position Overview
Are you passionate about customers and optimizing the business processes necessary to help them imagine, design, and make a better world? Do you pride yourself in creating process documentation that can be consumed at all levels within an organization? Are you inspired by process simplification and efficiency? If yes, you may be a good fit for Autodesk's Business Process & Excellence Team.
You are an experienced analyst eager to establish robust business process improvement standards to support our efforts to grow Autodesk's GTM Operations.
About the Team
The Business Process & Excellence Team is a dynamic group of experts responsible for driving operational excellence across Autodesk's GTM organizations by partnering with program leaders to ensure strategic projects and programs are delivered according to established project management, readiness, and business process frameworks.
Responsibilities
Be able to identify the impact on internal business processes from Company Strategic Initiatives
Design, maintain, and evolve business process maps according to Growth and Transformation programs
Support business process owners in their efforts to create, optimize, and automate our services
Facilitate process workshops with cross Organization audience
Observe processes in action
Solve process-related problems and advise the Program team on recommendations
Identify Process Performance Indicators and be able to measure them
Measure and report on process effectiveness and ensure processes are supporting the evolution of company goals
Leverage Autodesk standards—brand assets, experience, processes, tools, teams
Partner with our readiness teams, as needed, to be sure our teams are prepared for changes to our processes or how we govern them
Minimum Requirements
3+ years of business process mapping or re-engineering or similar experience
Expert skills with process mapping software (e.g., Visio, Lucidchart, etc.) and methodologies (e.g., BPMN, EDP, etc.)
Ability to understand process details and how they link to our strategy and goals
Facilitate working sessions and drive outcomes
Able to initiate and nurture relationships at all levels
Proficiency in English
Preferred Qualifications
You have experience with Business Process Management Platform (e.g. Signavio, Nintex, etc.)
You have experience with PowerBI and extracts insights from dashboards
You have knowledge of enterprise contact centers and CRM systems (e.g., Salesforce, etc.)
You have sales, customer success, or customer support experience
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
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