Manager-Sales Operations

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.

If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you!

Our mission is simple: End cyber risk. We’re looking for a Sales Operations Manager to be a part of making that happen.

Position Overview and Objective      

The Manager, Sales Operations partners with Sales Operations leadership to develop and manage the sales operations strategy.  

Working Hours: 2 PM to 11 PM IST
Mode of work : Remote

Responsibilities

• Develop and support a team of sales operations professionals
• Work with sales operations leadership to understand process gaps or opportunities for improvement
• Develop, implement, and maintain operational workflows, procedures, SLAs, and reporting
• Identify opportunities to improve business performance and work cross-functionally with business partners to gain buy-in on new opportunities
• Drive efficiencies in the quote to cash process flow
•  Establish standard operating procedures aligned to a global go-to-market strategy

Experience & Requirements         

• Ability to lead, manage, and develop a high performing team 
• Advanced Excel skills with a strong understanding of Salesforce
• Proficiency in the development and delivering of metrics and dashboards 
• Process and quality oriented with attention to detail
• Bachelors Degree with 10 or more years’ experience in sales or order operations role

Key Competencies          

• Process Management
• Problem Solving
• Communication

 On-Camera Policy

To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2025), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024-2026), and Kununu Top Company – Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  

All India wolves receive compelling compensation and benefits packages, including:  

• Equity for all employees 
• Flexible annual leave, paid holidays and volunteer days 
• Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. 
• Fertility support and paid parental leave 
• Employee Assistance Program

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing recruiting@arcticwolf.com.  View our Hiring Page to learn more about our application process.