Senior iCloud Engineering Program Manager - Identity and Messaging Services

Cupertino, California, United StatesSoftware and ServicesSenior$172,100 - $258,6005+ years

People buy into the Apple ecosystem because of the great experiences we offer - from messaging, to capturing photos of those special moments with the people that matter most, or even singing happy birthday to a loved one thousands of miles away. And it all just works. But making it all work requires teams of highly talented people coming together and doing our life’s best work. Most importantly, it requires a relentless dedication to customer focus. The iCloud Program team within Apple Services Engineering is seeking an extraordinary Engineering Program Manager with a deep understanding of technology and a genuine passion for delivering complex, cross-functional projects in a fast-paced environment. They will run programs alongside a highly talented engineering organization responsible for Apple’s Identity and Messaging services - that are the underlying infrastructure for iMessage, FaceTime, Apple Push Notification and many other services used by billions of customers. That being just a tip of the iceberg of this team’s broad impact, the possibilities for exercising your creative chops are limitless. With well over a billion customers relying on your team, it is a huge opportunity to have the kind of impact rarely seen in a career. You will have the opportunity to work with a plethora of cross functional teams ranging from Human Interface to legal, security, Trust and Safety and Privacy teams. If you relish challenge and are excited by working with a great team on amazing new technology, then we want to hear from you! Are you ready?

This position requires technical curiosity and intuition for business along with strong program management skills. We are looking for someone to drive, own, and ship all aspects of large, multi-functional efforts and feature areas. You will partner with engineering teams throughout feature development from architecture, design, implementation, and validation. The successful EPM will proactively identify, prioritize, and drive resolution of program issues. You will also present new feature initiatives, top issues, risks, and critical achievements to executive leadership and collaborate with cross-functional teams across Apple to align the roadmap across various lines of business.

Drive the meetings needed to establish and document the scope of the project. The EPM is expected to have an informed perspective on what should be included / excluded as a partner with the Engineering Manager (EM)
Plan and maintain the cross-functional schedule for the program, establishing milestones, achievements, and work breakdowns using established templates
Schedule, publish agendas, run, and summarize decisions / action items for meetings where EPM involvement is needed with stakeholders, teams and cross-functional partners
Partner with the EM to ensure the work is prioritized to meet the project expectations and offer data and planning expertise for working through prioritization challenges
Participate and facilitate teams working through technical challenges and decisions. Remain curious to understand and be able to represent the overall system design independently
Establish and document known risks, dependencies, and other information central to the project as required
Partner with the EM as an informed product / service / framework stakeholder to participate in feature ideas, insights, and feedback
Drive the collaboration with other teams within the org and across Apple including Security, Legal, Privacy and Design (HI).

Bachelor's degree in Computer Science, Engineering, related degree or equivalent experience
5+ years of project, product or program management experience in one or more of the following areas: cloud services, software development or operations
Deep understanding of the software product lifecycle and lead projects from start to finish using Agile methodologies
Demonstrated ability to collaborate with multiple cross-functional teams, get buy-in, and thrive in a fast paced, oftentimes ambiguous environment
Experience driving and delivering critical project features which involve partnerships with multiple different teams across Apple
Adept at leveraging data from diverse sources to draw insights and make informed decisions across their programs.
Outstanding verbal and written communication skills; must be comfortable communicating with and presenting to executive management
Strong leadership skills and ability to empower team members

Experience in domains such as: Distributed Systems, Platform, Infrastructure

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $172,100 and $258,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.

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