Product Application Engineer (Datacenter Platform)

ADVANCE YOUR CAREER. ADVANCE THE WORLD.

At AMD, we believe technology can change lives for the better. It can heal us, entertain us, and make us more connected, productive, and understanding of the world around us. And we’re looking for talent who feel the same: people who want to leave the planet better than they found it, those who don’t shy away from humanity’s challenges but are determined to help solve them.

AMD is powering the next generation of supercomputing, high-performance computing, cloud, and AI. Whether you’re designing next-gen processors, enabling AI breakthroughs, or creating go-to-market plans, every role at AMD contributes to something bigger — technology that moves the world forward.

THE ROLE:

AMD is looking for an experienced individual to take-up the exciting role of applications engineer supporting ODM/OEM and customers in the growing Data Center Business and work on bleeding-edge technology. You will be responsible for scoping, hands-on debugging and resolving multi-disciplinary customer issues across Data Center CPU, GPU and system level. 

THE PERSON:

The person will work closely with software/FW development teams to understand the software Tools, architecture, FW/BIOS/CPLD, BMC and implementation and then enable the customers software/FW into their differentiated innovative products, and will also help in development phase and validation of critical customer features, and technical training for AMD field and customer teams.

KEY RESPONSIBILITIES:

• Support ODM/OEM/customers in successfully deploying AMD Data Center products on server platforms, ensuring stability and optimal performance.
• Provide technical consultation and solutions for system integration and deployment.
• Perform issue analysis and troubleshooting to quickly identify and resolve hardware or software problems.
• Deliver on-site technical support, assisting customers with testing, validation, and performance optimization.
• Collaborate closely with ODM, OEM, and ecosystem partners to drive product adoption and application success.
• Prepare technical documentation, test reports, and deliver training for internal teams and customers.
• Hands-on coding/debugging and resolution of customer issues, analysis and enablement of customer use-cases and feeding back the patches/fixes to the mainline SW.
• Bring-up customer boards with Linux kernel and device drivers working as reference boards.
• Serve as consultant to FAE, customers and partners as the subject matter expert in the area of BIOS/Firmware
• Achieve maximum platform/silicon entitlement in customer products through power and performance, driver optimization.
• Author applications notes and present training sessions to enable field teams, customers and partners.
• Prepare and deploy packages of different Linux distros integrating different components.
• Maintain domain expertise on new technologies by working closely with software/technology development teams on specific projects and participating in trainings, boot-camps etc.

PREFERRED QUALIFICATIONS:    

• Engineering degree in CS/EE with solid relevant experience
• Deep understanding of the ODM ecosystem and proven experience working with ODM partners.
• Proficiency in Linux environments, including scripting and automation using Shell scripts.
• Hands-on experience required to support customers throughout product production, including board bring-up, custom feature development, and issue resolution.
• Expert in C language; knowledge of x86 assembly
• Hands-on knowledge of embedded software debugging techniques both from the hardware and BIOS perspective.
• Good knowledge of CPU system architecture and HW platforms based on x86.
• Agile and adaptable to changing customer requirements with ability to scope the work and drive closure.
• Experience working in a multi-site and multi-cultural environment and ability to travel as needed.
• Experience in customer facing role (application engineering) will be a big plus.
• Team player with passion and hunger to do whatever it takes for business success.
• Excellent communication and evangelizing skills with an entrepreneurial spirit to produce results.

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Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.  AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.