Senior Program Manager - Robotics Deployment and Experimentation, RME New Technology Integration

As a Senior Deployment and Experimentation Lead of New Technology Introduction, you will be the primary point of contact for internal customers and partners. You will engage customers to understand and document business requirements, drive problems solution and manage implementation programs. You will balance business needs with technical constraints, striving to find the right solution for each customer while maintaining a strong focus on standards, scalability and supportability. You will implement technical approaches, and direct cross-functional efforts to meet ambitious timelines. You will also strategically drive continuous improvement, develop program documentation and influence the technical roadmaps. The ability to build productive relationships with colleagues and customers at remote sites around the world will make you successful in this role. You will frequently travel (50-75%) to various Fulfillment Center locations in Europe. There will also be an element of international travel when required.

Key job responsibilities
• Manage operational relationships with support teams and internal operations business partners to drive increases to Robotic asset performance.
• Identify business risks and needs of new products to successfully stand-up a maintenance program.
• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.
• Effectively interact and collaborate with Customers, Project Sponsors, Technical Program Managers and multiple internal teams to define and deliver complex solutions.
• Proactively recognize and drive opportunities to simplify processes.
• Contribute to and influence technical designs.
• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.
• Lead the effective and efficient delivery of large, complex technical projects and programs.
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints.
• Identify, assess, track and mitigate issues and risks at multiple levels.
• Create, maintain and disseminate program information to stakeholders.

About the team
The RME NTI team manages the introduction of new equipment into the maintenance engineering teams portfolio. We aim to improve the reliability and maintainability of new equipment being introduced into our fulfillment network.

Basic Qualifications

- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
- • 5+ years of product or program management experience including scope, schedule, budget, quality, along with risk and critical path management experience

Preferred Qualifications

- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
- Experience in Lean Management, Six Sigma and other operations engineer tools
- • Experience building and evaluating system-level technical design.
- • Experience in some or all of the following areas: Automated conveyors systems or controls, electrical and electronic principles, blueprint and electrical schematic reading, CMMS programs, preventive maintenance procedures, industrial electrical, industrial controls, industrial electronics, industrial PC literary, N.E.C
- • Experience introducing new and experimental robotic assets to the field.
- • Experience in Technical Training, Supply Chain or Vendor Qualification
- • • Experience delivering large scale maintenance programs for autonomous vehicles. • Technical understanding of: robotics system components/controls, HMI components, control network components, motion control, and standard electrical components. • Understanding of: 480V 3-phase, 110 VAC, and 24VDC systems. • Ability to interpret, modify, and develop drawings both mechanical and electrical. • Ability to identify, maintain, and utilize SCADA systems and KPIs. • Experience with global programs including team members or stakeholders from different cultures, languages, and time zones. • Excellent communication, documentation and presentation skills for technical and business audiences. • Understand and critically evaluate technical systems end-to-end for strengths, weaknesses, impacts and improvements. • Strong collaboration, negotiation and influencing skills. • Ability to influence others in a technical role and interact with all levels of management.

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA.

Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

Milan, ITA - 49,900.00 EUR Annually