Building Management System Manager , Amazon Maintenance Operation Centre

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.

Across the globe we have more than thousand Fulfillment Centers, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.

Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams’ bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.

Join us in the Amazon Maintenance Operation Centre (AMOC) team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.

Purpose of job
We are seeking an accomplished and strategic Building Management System (BMS) Manager to recruit, lead and mentor a global BMS support team. This pivotal role demands a seasoned professional with a robust background in BMS management, coupled with exceptional leadership prowess and business acumen. The successful candidate will implement, maintain, enhance, and optimize our global services while instilling a culture of innovation and customer-centricity.

Key job responsibilities
• Design and own the global BMS Service Team short and long-term strategies, setting a vision, roles and responsibilities and clear goals for the team.
• Recruit, build, inspire and motivate the team that can work towards common goals.
• Collaborate closely with WWRE, D&C, Sustainability, RME and other stakeholders to comprehend customer requirements, business objectives, and operational needs.
• Responsible for the design, implementation, and management of advanced BMS Standard Operating Procedures, Policies, specifications and processes which are scalable across the globe.
• Implement and manage a robust change management process.
• Ensure new buildings meet IOQ criteria before accepting and integrating the site into the scope of the service support team.
• Leverage BMS data insights to proactively identify opportunities for optimization, energy efficiency, and cost savings.
• Cultivate and nurture strong relationships with internal stakeholders and external clients, ensuring a wholistic and customer-centric approach.
• Provide visionary insights and recommendations to senior management on BMS trends, industry best practices, and emerging technologies.
• Manage labor needs, project timelines, budgets, and resources to ensure successful implementation of BMS services and initiatives.
• Ensure compliance with industry regulations, standards, and certifications to achieve best-in-class performance.
• Ensure the implementation of training and professional development programs to enhance team members' technical and leadership competencies.
• Champion a culture of innovation, continuous improvement, and knowledge-sharing within the team.

Basic Qualifications

- Bachelor's degree in Electrical or Mechanical Engineering, or Bachelor's degree or above in business administration, finance, economics, computer science, data science, engineering, or other related field
- Experience performing complex business case analysis to justify technical decisions and presenting the justification to management in a high-level review
- High level BMS awareness of relevant programming languages and communication protocols, BACnet, LON, Modbus, or similar protocols.
- Experience leading and managing BMS operations of critical facilities which require in-depth knowledge in electrical, mechanical, and control systems of HVAC assets.

Preferred Qualifications

- Experience leading global teams
- Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages
- Expert in Tridium Niagara or other equivalent BMS systems

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.