Senior Manager, Revenue & Receivables Operations (Bangkok Based - Relocation Provided)

Get to know our team 

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we’re also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. 

Job Description 

• Manage day-to-day activities of the company’s finance operations mainly related to Accounts Receivable and Revenue; ensuring all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards. 
• Lead day-to-day finance operations for Accounts Receivable and Revenue, ensuring compliance with accounting standards, regulations, SOX, and internal policies.
• Define and execute the global/regional AR strategy aligned with business goals, cash-flow optimization, and risk management.
• Drive standardization, automation, and optimization of invoicing, aging, and overdue receivables management in partnership with Collections.
• Own AR performance reporting and KPIs (DSO, CEI, overdue %, dispute aging, bad debt) and deliver actionable insights to management.
• Manage and continuously improve the bad-debt provisioning process through analysis, controls, and governance.
• Act as a key business partner, balancing commercial relationships with strong financial discipline and dispute resolution.
• Lead finance transformation initiatives and projects, including requirements definition, process design, UAT, go-live support, and post-implementation monitoring.
• Troubleshoot operational issues and collaborate cross-functionally with IT, Product, Finance Systems, Supply, and Customer Support to resolve root causes.
• Oversee month-end and year-end close activities related to receivables, ensuring timely and accurate internal and external reporting.
• Lead, mentor, and develop AR, billing, and collections teams; establish clear ownership, escalation paths, and a high-performance, metrics-driven culture. 

What you’ll need to succeed 

• Ideally a Masters in a Business field or  CPA/ CFA or related certification. But we are open to Bachelor’s degree holders with a great execution track record
• Minimum of 8-12 years of working experience in finance operations (either accounts payable or accounts receivable functions), FP&A with some experience at management level, including some managerial experience. 
• Strong problem-solving skills with the ability to think outside the box.  
• Flexible and able to adapt to a fast-paced environment with a growth mindset 
• Strong ability to prioritize and manage expectations. 
• Strong ability to communicate articulately and efficiently with stakeholders and your own team. 
• Excellent leadership and team management skills  
• Solid ability to prepare and carry out presentations to large and senior audiences. 
• Experience in driving and implement process improvement. 
• Familiar with financial & accounting management and internal controls

It’s great if you have 

• Experience in online payment processes 
• Knowledge of SQL and data analysis tools

 What you’ll get:   

• A relocation package including visa-sponsorship to help you and your family get here comfortably.   
• Medical insurance, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit   
• Employee resource groups for every culture and background
• Flexibility to help you work in the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.   
• Professional growth and learning budget, including several in-person development programs for each stage of your career.
• The chance to live in Bangkok, one of the best cities in Southeast Asia, and a central hub for travel. Within 3 hours, you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.   

#India #Thailand #Malaysia #Singapore #Philippines #Vietnam #Indonesia #SriLanka #Bangladesh #Pakistan #China #Japan #SouthKorea #Taiwan #HongKong #Australia #NewZealand #UAE #SaudiArabia #Qatar #Oman #Bahrain #Kuwait #UnitedKingdom #Ireland #Netherlands #Germany #France #Spain #Portugal #Italy #Poland #Hungary #Romania #CzechRepublic #Bulgaria #Greece #Sweden #Denmark #Finland #Switzerland