Deputy Quality Lead

**Company Description** **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. **Job Description** AECOM is seeking an experienced Deputy Quality Lead to be based in our Baltimore, MD office to support the B&P Tunnel Replacement (BPTR) Program among other project opportunities available at AECOM. AECOM is the delivery partner for Amtrak on the BPTR Program that will upgrade a ten-mile section of the Northeast Corridor (NEC), America’s busiest passenger rail line. The delivery partner team is responsible for supporting Amtrak with overseeing the full breadth of the program. The scope of services includes program management, design oversight, construction oversight, commissioning oversight, program controls, commercial management, and capacity building. The Program will also include delivery of new roadway and railroad bridges, new rail systems and track, and a new ADA-accessible West Baltimore MARC station. The Deputy Quality Lead will support the Program Quality Lead in managing, executing, and continuously improving the Quality Management System (QMS) for this large, complex program with Construction Manager at Risk (CMAR) contracting type. This position provides leadership and oversight across design, construction, supplier, and program-wide quality functions, ensuring compliance with federal guidelines (FTA, FRA), contractual requirements, technical specifications, and Build America, Buy America Act (BABA) provisions. The role requires hands-on field involvement, cross-functional coordination, high-level analytics, and the ability to guide quality teams and project leadership toward proactive quality management and continuous improvement. The ideal candidate is an experienced quality leader with a strong background supporting large, multidisciplinary infrastructure programs—preferably within the rail or transit sector—and a deep understanding of the CMAR delivery model. The position requires regular attendance at the Integrated Project Office (IPO) and the construction sites in Baltimore, MD. **Responsibilities include but not limited to:** + Lead development and implementation of the Quality Management System (QMS), including policies, plans, procedures, work instructions, checklists, and quality tools, aligned with FTA 15 Essential Elements + Conduct frequent gap analyses and SWOT assessments to identify risks and improvement opportunities + Perform external and internal design quality audits and oversight reviews + Review and approve construction and design quality staffing plans and associated quality documentation + Evaluate and approve Inspection and Test Plans (ITPs) + Support procurement by reviewing material quality submittals and pay applications + Oversee third-party quality staffing, plans, and contractual compliance + Conduct construction, supplier, and process audits to ensure adherence to program standards + Perform field audits and surveillance activities for internal and external stakeholders + Review Buy America Build America Act submittals and oversee related sampling plans and compliance efforts + Provide quality guidance and direction to program leadership, package managers, CMAR teams, design joint ventures, and corporate oversight (including Amtrak) + Conduct supplier site visits, including steel fabrication facilities, and participate in field “Gemba” walks with construction and safety leaders + Develop KPI analytics, track quality performance metrics, and prepare monthly reports and dashboard updates + Manage quality investigations and Non-Conformance Reports (NCRs) through resolution and closure + Facilitate training sessions and workshops for internal teams, field staff, suppliers, and laboratory personnel + Monitor quality controls related to testing, materials, inspections, witnessing, and hold points; audit supporting documentation + Support updates and revisions to quality specifications + Train staff on EMPP / InEight compliance module and collaborate with IT to enhance system functionality + Capture and share lessons learned to drive continuous improvement across the program **Qualifications** **Minimum Qualifications:** + Bachelors Degree in Engineering or Construction Management or related field plus 6 years of related experience or demonstrated equivalency of experience and/or education + Valid U.S Driver’s License required to visit project sites, clients, and other AECOM offices. As a condition of employment, selected candidate must pass a Motor Vehicle Records review + Strong knowledge of QMS processes in large-scale infrastructure projects **Preferred Qualifications:** + ASQ CMQ OE or CQA Certification preferrable + 10 years of Design Quality Management and / or Construction PMCM related Quality Management with minimum of 5 years in decision making roles + Rail industry experience + Experience in tunnel, underground, or heavy civil infrastructure quality management + Demonstrated experience implementing and improving Quality Management Systems (QMS) on large, multi‑contract programs + Hands‑on field quality experience in geotechnical, structural, waterproofing, concrete, and MEP systems typical of tunnel environments + Familiarity with Construction Manager at Risk (CMAR) delivery and quality oversight within collaborative contracting models + Proficiency in quality data analytics, trend analysis, and root‑cause investigation for continuous improvement + Understanding of risk management as it relates to quality, including early identification of quality risks in design and construction + Ability to interpret and enforce technical specifications, contract requirements, and regulatory standards **Additional Information** Relocation assistance is not available for this position Sponsorship for US employment authorization is not available now or in the future for this position Offered rate of compensation will be based on individual education, qualifications, experience, and work location. The range for this position is $130000 to $170000. **About AECOM** AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. **What makes AECOM a great place to work** You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. **ReqID:** J10147107 **Business Line:** Transportation **Business Group:** DCS **Strategic Business Unit:** East **Career Area:** Quality **Work Location Model:** On-Site **Compensation:** USD 130000 - USD 170000 - yearly