Team Lead - Category Management (All Genders)

Company Description

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

At zooplus, we’re looking for a commercially driven leader to take ownership of key categories in DACH, our biggest and most strategic market.

This is more than a traditional category management role. You’ll operate like a General Manager for your categories: owning strategy, growth, pricing, onsite performance, and team leadership end-to-end.

Working closely with Marketing, CRM, Vendor Management, and Own Brand teams, you’ll turn customer and market insights into measurable commercial impact.

Why this role is different

At zooplus, local teams don’t just execute central playbooks, they shape the business.

You’ll have the autonomy to drive market-specific initiatives, influence commercial strategy, and build scalable ways of working that directly impact growth and profitability in DACH.

What you’ll own

• Define and execute the commercial strategy for your categories across DACH
• Drive topline growth, profitability, and KPI performance across category and product level
• Lead pricing, promotions, and campaign planning to maximise commercial impact
• Own onsite merchandising and customer journey optimisation to improve conversion and growth
• Grow Own Brand performance through acquisition, migration, and retention initiatives
• Use data and customer insights to identify opportunities and optimise performance continuously
• Lead and develop a high-performing team of 4 people
• Influence a wider cross-functional squad to deliver measurable business outcomes

Qualifications

What we’re looking for

• Experience in retail, FMCG, or e-commerce, with strong category ownership
• Proven ability to lead a team while driving commercial performance
• Strong commercial acumen with a hands-on, analytical mindset
• Confidence working cross-functionally and influencing senior stakeholders
• Good understanding of how pricing, marketing, vendor management, and operations connect
• Strong understanding of DACH customer behaviour and market dynamics
• German language skills (minimum B1) and strong English
• A proactive, entrepreneurial mindset with a strong focus on impact

What you can expect

• A high-visibility leadership role in Germany, our largest market
• Real ownership across strategy, execution, and performance steering
• The opportunity to shape scalable commercial initiatives beyond one market
• A fast-paced, high-performance environment focused on results and growth
• The chance to lead your category like a business, not just manage it

Ready to shape category growth in DACH? Apply now!

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid