Sales Development Representative

Job Description

We are seeking an upbeat, motivated, and articulate great teammate to join our Sales team as an Inbound Sales Development Rep. The ideal candidate will be responsible for following up, cold calling, prospecting, and qualifying leads. Qualified candidates should be self-starters with proven track records of success in their professional and personal or collegiate lives. They should be excited about SaaS, customer service and have interest in joining a fast-paced organization in high-tech.

Responsibilities

• Create a fantastic first impression to prospects and customers while building a pipeline for Zendesk Account Executives

• Respond to inbound requests via zendesk support, the telephone and email

• Organize and categorize sales lead information into Salesforce

• Focus on building a great team environment for a fun and energetic atmosphere

• Achieve or exceed monthly quotas of qualified opportunities

• Requirements

• Ability to understand customer requirements and identify potential Zendesk solutions to fulfill requirements

• Ability to multi-task, prioritize, and manage time effectively

• Excellent written skills and naturally articulate

• Bachelor’s degree

Desired

• Passion for developing a career in a technology sales

• 1 to 2 years of Sales or internship experience (Software/Saas a plus)

• Demonstrated success in meeting monthly targets

• Outstanding time management skills

• High energy team player

• Goal-oriented

• Experience using Salesforce

• Fluency in English

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.