HR Generalist

Company Description

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.

We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.

Job Description

The HR Generalist supports the Payments business by delivering day-to-day HR services throughout the employee lifecycle. This role partners closely with HR Business Partners, Talent Acquisition, Payroll, Total Rewards, and business leaders to ensure a positive employee experience while maintaining compliance with company policies and employment laws.

This position is ideal for someone with 1–3 years of HR experience who is looking to broaden their knowledge across all areas of Human Resources in a fast-paced, high-growth technology organization.

Employee Support

• Serve as the first point of contact for employees and managers on HR policies, procedures, and general employment questions.
• Support a high volume of employee onboarding, offboarding, and internal transfers.Assist with employee documentation, employment changes, and HR systems updates.
• Ensure a positive employee experience by providing timely and accurate support.

HR Business Partnership

• Support HR Business Partners with organizational initiatives across the Payments organization.
• Assist with manager coaching on routine employee relations matters.
• Help coordinate performance management, talent reviews, and annual compensation processes.
• Participate in organizational changes, restructures, and workforce planning activities.

Talent Management

Partner with Talent Acquisition to facilitate hiring and onboarding.

Coordinate new hire orientation and onboarding activities.

Track probationary periods and onboarding milestones.

Employee Relations

• Assist with investigations into routine employee concerns.
• Maintain confidential employee records and documentation.
• Support performance improvement processes and disciplinary documentation.

Compensation & HR Operations

• Process employee changes, promotions, salary adjustments, and organizational updates.
• Support monthly sales performance review management in addition to annual merit, bonus, and performance review cycles.
• Ensure data accuracy within HRIS systems.
• Prepare reports and HR metrics for business leaders.

Compliance

• Maintain compliance with employment legislation and company policies.
• Support audits and documentation requests.
• Ensure accurate personnel files and record retention.

HR Projects

• Participate in HR initiatives including engagement programs, process improvements, and change management activities.
• Assist with HR communications and training.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 1–3 years of Human Resources experience.
• Experience working with HRIS systems.
• Strong Microsoft Excel, Word, and PowerPoint skills.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with discretion.
• Strong organizational and time management skills.

Preferred

• Experience supporting technology, fintech, payments, SaaS, or high-growth organizations.
• Experience supporting multi-state or global workforces.
• Knowledge of HRIS platforms such as Rippling, UKG, Workday, or SuccessFactors.
• HR certification (PHR, SHRM-CP) or working toward certification.
• Basic understanding of employment law and HR best practices.

This position is eligible for a base salary range of $50,000 - $65,000 USD.

This is a 100% remote position available to candidates located in the U.S., excluding Hawaii and Alaska.

#LI-Remote

Additional Information

Values and Life at Xplor

Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:

• Find a better way
• Do the right thing
• Say it straight
• Win together
• Own the outcome

If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are:

• Paid Parental Leave benefit programs
• #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
• Access to free mental health support
• Flexible working arrangements

Ready to apply?

To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.

More about us 

More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most. 

Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake. 

Good to know

To be considered for employment, you must be legally authorized to work in the country you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. 

We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email.

To learn more about us and our products, please visit xplor.com/careers/. 

We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/.

EEO and Artificial Intelligence

We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence-enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.

Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines. 

Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com. 

We make it a priority to respond to every applicant.