Senior Sales Strategy and Operations Manager

Xometry is looking for a Senior Sales Strategy & Operations Manager who will serve as a dedicated, embedded business partner to our Sales leadership team. This is not a central ops or analytics role — you will sit directly alongside our sales leaders, owning the operating rhythm of the business and translating complex data into simple, opinionated guidance they can act on immediately.

You will be the person our VPs and RDs turn to when they need to understand why a region is underperforming, how to structure their territory going into next year, or what needs to change in their pipeline to hit the number. 

Key Responsibilities:

Sales leadership partnership 

• Own the day-to-day operating rhythm for Sales leadership: pipeline reviews, weekly forecasting, QBR preparation, and rep productivity analysis.
• Serve as the first call for Sales VPs and RDs when they’re diagnosing performance problems or need data-backed recommendations before a key decision.
• Translate ambiguous business problems into clear, simple, actionable guidance — not just reporting, but a point of view on what to do next.
• Build and maintain the executive-level dashboards and metrics that give leaders an honest, real-time view of business health, funnel conversion, and rep productivity.

Annual planning & strategy

• Lead annual GTM planning: territory design, quota modeling, and headcount planning in close partnership with Finance, Marketing, and Sales leadership.
• Model the financial impact of sales compensation plan changes to ensure plans are motivating, achievable, and aligned with company objectives.
• Conduct scenario analysis to support high-stakes decisions — market segmentation, resource allocation, coverage model changes.

Process & performance improvement

• Proactively identify where the sales process is breaking down — conversion gaps, pipeline hygiene issues, velocity bottlenecks — and come with a recommendation, not just a diagnosis.
• Partner with Sales Operations on ensuring the tech stack is generating the data needed for analysis. You don’t need to configure systems, but you need to know what good data looks like and how to get it.

Offshore team leadership

• Direct a small offshore sales support team responsible for reporting, deck creation, and administrative support for the domestic sales org.
• Define SLAs and workflows to ensure the team operates reliably and escalations are handled without becoming noise for Sales leaders.

Qualifications:

• 8+ years in Sales Operations with direct, day-to-day support of a quota-carrying sales organization (pipeline reviews, forecast calls, rep productivity conversations)
• Proven track record of partnering with and influencing VP/SVP-level Sales leaders as a trusted advisor, not just a data provider.
• Communication that makes complex things simple. You can take a messy dataset and turn it into a one-page, opinionated recommendation a Sales VP will act on.
• Strong financial and operational modeling skills (Excel / Google Sheets). Comfortable building territory models, quota scenarios, and comp plan analyses from scratch.
• Experience managing direct reports or teams, including remote or offshore resources.
• US citizen or Green Card holder (ITAR requirement).

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