Manager, Services Consulting Management

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Workday is expanding its Professional Services Consulting team in India across a broad range of experience levels and skills. Our consultants deliver high-quality services to customers in close partnership with regional consulting teams, helping them successfully implement Workday’s best-in-class cloud solutions.

We are committed to innovation and continuously improving the quality, efficiency, and impact of our delivery. Our team brings together diverse experiences and backgrounds across multiple locations, connected by a collaborative, supportive, and inclusive culture. We are equally passionate about customer success and creating an Employees First experience for our workmates.

About the Role

As a Manager, Workday Extend Consulting Management, you will lead and grow a team of consultants and developers who build custom Extend applications for customers on the Workday platform. You will be accountable for building technical depth on your team, ensuring app quality and security, supporting customer satisfaction, and growing the Extend practice within Workday's global delivery model.

You will partner closely with Resource Management, regional consulting teams, Engagement Managers, and project leaders to align staffing, skills, and delivery capacity with customer needs. You will also stay close to customer engagements, keep deep expertise in Extend architecture and delivery methodology, and help shape the direction of the Global Services and Professional Services organization.
 

Responsibilities:

• Lead, coach, develop, and retain a diverse, high-performing team of Extend consultants and developers.

• Foster a collaborative, challenging, innovative, and inclusive team environment.

• Own and continuously improve onboarding, performance management, talent development, and career-growth processes for your team.

• Partner with Resource Management, regional teams, and Engagement Managers to staff customer engagements and build Extend capability across the consulting organization.

• Drive customer satisfaction, references, utilization, and delivery performance against quarterly objectives.

• Guide your team's use of Workday's implementation methodology and Extend delivery standards, including app promotion, security design, and code review processes.

• Guide the design and delivery of custom Extend micro-apps (for example, awards programs, asset management, tuition reimbursement, and region-specific compliance workflows) using App Builder, Custom Business Objects, Page Builder, and Orchestrate.

• Oversee integration and orchestration flows that connect Extend apps with third-party platforms and services, using WQL, REST APIs, and Workday Web Services.

• Manage app migration pipelines across Development, Implementation, Sandbox, and Production tenants, and maintain governance frameworks for app promotion, security, and Extend credit and capacity usage.

• Run agile delivery for your team, including sprint planning, translating business needs into technical specifications, and managing backlogs.

• Help assess customer needs, shape solution proposals, and oversee end-to-end implementation of Extend solutions.

• Collaborate across regions, teams, and time zones as part of a global delivery model.

• Maintain and strengthen expertise in Workday Extend, the Business Process Framework, Domain Security Policies, and native HCM and Financials object models.

• Contribute to the direction of the Global Services and Professional Services organization by leading and participating in internal initiatives.

• Build strong working relationships with customers, technical teams, developers, and operational partners.

About You

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.

Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.

If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.

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