Enterprise Key Account Manager

Are you an experienced and strategic account manager with a true service-first mindset, strong commercial acumen, and a passion for building long-term partnerships with some of the largest restaurant brands in Germany? Are you passionate about building executive-level relationships, leading strategic business discussions, and driving commercial impact through a consultative and data-driven approach? If so, we'd love to chat!

What you'll be doing

Our Account Management team lies at the heart and soul of Wolt, ensuring the success of our restaurant partners and driving sustainable growth across the platform. As Wolt continues to expand its offering and strengthen its position in the market, our Enterprise Account Management team plays a critical role in building strategic partnerships with some of Germany’s most important restaurant groups.

As an Enterprise Key Account Manager at Wolt, you will be responsible for managing and growing a portfolio of strategic enterprise restaurant partners. You will act as a trusted advisor to senior stakeholders, drive commercial performance, identify growth opportunities, and ensure the successful adoption of Wolt’s products and solutions. You will combine analytical thinking, strategic planning, and relationship management to deliver value for both our partners and Wolt.

Day-to-day in this role you'll:

• Strategic Partnership Management: Own and develop relationships with key decision-makers across enterprise restaurant groups, building long-term partnerships that align partner objectives with Wolt's business goals.
• Commercial Growth: Drive performance across your portfolio by identifying opportunities, leading negotiations, and increasing adoption of Wolt's products and services. 
• Business Reviews & Strategic Consultation: Lead regular business reviews with senior stakeholders, leveraging data and industry insights to provide strategic recommendations and support partner success.
• Performance Analysis: Monitor portfolio performance, translate complex data into actionable insights, and identify opportunities to improve business outcomes.
• Cross-Functional Collaboration: Work closely with Marketing, Operations, Product, Finance, and Commercial teams to execute initiatives and deliver value for partners.
• Contract Negotiations & Market Insights: Lead partnership renewals and commercial negotiations while staying informed about industry trends and competitive developments

Our humble expectations

• 5+ years of experience in Enterprise and/or Key Account Management, Business Development, Sales, Consulting, or a similar client-facing commercial role.
• Proven track record of managing strategic partnerships, driving partner performance, and influencing senior stakeholders within complex organizations.
• Strong commercial acumen with a consultative approach to account management. You understand the financial drivers of the industry and leverage data and insights to identify opportunities that create value for both your partners and Wolt.
• Passionate about building executive-level relationships, driving strategic business discussions, presenting business reviews, and leading complex negotiations.
• Comfortable working with large datasets and analytical tools (e.g. Looker, Power BI, Tableau), translating insights into actionable recommendations and compelling business narratives.
• Strong organizational skills, a high sense of ownership, and the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills in German and English.

What we offer

• Dynamic Environment: An opportunity to work in a fast-growing tech company with a startup mindset.
• Impactful Work: The chance to make a significant impact on the growth and success of our restaurant partners.
• Collaborative Culture: A supportive and inclusive team culture that values innovation and continuous improvement.
• Professional Growth: Opportunities for personal and professional development within a global organization.

Next steps

1. Introduction meeting (You to Wolt and Wolt to you)
2. Meeting with your potential Manager
3. Show us why you’re the best candidate for the role! (Assignment stage)
4. Final interview where we make sure we are a perfect fit for each other

What it's like to work at Wolt

We look forward to hearing from you!

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. 

The salary below is the monthly salary range for this position. 

To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!