Director, Marketplace (Denmark)

About the Role

The Director, Marketplace owns end-to-end marketplace performance across a defined portfolio of markets.

You are accountable for growth, profitability, and overall marketplace health. You operate with full ownership of the P&L and are responsible for balancing demand, supply, delivery quality, customer experience, and financial performance at scale.

This role leads through influence; working cross-functionally across Merchant, Operations, Marketing, Support, Finance, and Product to drive sustainable results. The role does not include direct reports.

What You’ll Be Doing

Own P&L and Performance

• Own the Rx P&L across assigned markets
• Deliver against core OKRs like GOV, revenue, VP and contribution margin as well as the right inputs: selection, quality, and affordability.
• Lead weekly and monthly performance reviews
• Identify growth opportunities and operational risks and drive action

Own Marketplace Health

• Act as the accountable leader for marketplace health
• Balance supply and demand to maintain a strong customer experience and healthy unit economics
• Make system-level trade-offs that may impact multiple functions
• Ensure short-term execution supports long-term structural strength

Drive Cross-Functional Execution

• Align stakeholders across Commercial, Operations, Marketing, Support, Finance, and Product
• Set clear priorities and ensure disciplined execution
• Influence resource allocation and strategic focus, allocate capital according to priorities for your markets
• Remove roadblocks and escalate structural issues when needed

Build and Scale the Marketplace Playbook

• Lead geographic expansion and market management initiatives
• Strengthen merchant assortment and commercial performance
• Drive self-delivery readiness and operational preparedness
• Unlock growth through occasion-based strategies and day-part expansion
• Codify and scale best practices across markets

Act as a Culture Carrier and Representative

• Role model Wolt’s values and leadership principles
• Lead with ownership, transparency, and accountability
• Represent Wolt externally when needed with partners and stakeholders and the media

Take ownership in existential situations

• At times, our business faces unpredictable challenges without a clear DRI to begin developing a solution.
• In moments like that, take ownership of the situation, either yourself or by appointing a DRI.
• Follow up to make sure the situation gets resolved.