FinCrime Quality Specialist

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We’re looking for a Financial Crime Quality Control Specialist (focused on reviewing suspicious activity reports) to join our team in Hyderabad, India. This is an exciting opportunity to be one of the very first founding members of the quality control reporting team in Hyderabad, helping to build our presence and protect millions of customers around the world.

At Wise, you’ll work closely with global teams across Europe, the Americas, and Asia. As a founding team member in India, you’ll set the standard on high quality reports for agents and products while identifying improvements for manual and automated processes. Joining the financial crime reporting domain provides exposure to international frameworks and regulations, offering an excellent opportunity to expand your expertise and shape regional risk management and compliance.

Your mission: Help implement and enforce our quality management strategy and framework ensuring that our teams report suspicious activity accurately and in line with global standards. Along the way, you’ll build deep knowledge in financial crime investigations, typologies, and suspicious activity reporting — all while contributing to a fast-growing global fintech that’s making money movement fairer and safer for everyone.

Key responsibilities:

• Review and Analyse: Conduct regular quality checks on agents and products. Issue quality assessments with constructive feedback to help improve procedural adherence, quality performance, and identify root causes.

• Feedback and Liaison: Draft and submit reviews based on specific criteria, ensuring that all necessary details are accurately documented and captured. Submit the reports via the relevant platform for improvement opportunities, data and performance tracking.

• Collaborate: Work closely with operational teams, compliance, and other departments to ensure that suspicious activity reports are accurately submitted, documented and escalated.

• Adhere to Regulatory Guidelines: Stay up-to-date on financial crime regulations, regional best practices, and connected reporting requirements. Have a good understanding of different customer types, country risks, and typologies across multiple regions.

• Maintain Confidentiality: Safeguard sensitive information, ensuring all reports and documentation are handled with the highest level of confidentiality and integrity.

• Continuous Learning: Participate in training and up skilling sessions to remain knowledgeable about emerging trends and tools in financial crime detection. Actively participate in case handling and operational activities according to the effective expectations to maintain up-to-date product and process knowledge.

• Develop and maintain: Productive and professional working relationships with colleagues, contributing to a positive and collaborative team environment. Ensure alignment with standards and share valuable input to enhance team performance.

Qualifications

• Language: English proficiency for interacting with operational teams, stakeholders, stakeholders, regulatory documents and global teams. Other languages are a plus (especially Bahasa Indonesia, Japanese).

• Regulatory and Risk Expertise (operational): Prior professional experience working in compliance operations and/or quality control.

• Experience: Demonstrated operational experience in key financial crime disciplines, preferably in transaction monitoring/analysis or suspicious activity reporting within a financial services environment.

• Strong attention to detail: Ability to handle routine tasks with high accuracy and maintain consistency in work product, even under pressure. 

• Analytical skills: Ability to review and analyze financial transactions, identify patterns, and make informed and well reasoned decisions based on different risk indicators. You have to demonstrate inquisitive mindset and meticulous attention to detail. 

• Communication: Strong written and verbal communication skills, particularly for case reviews and providing constructive feedback.

• Adaptability: Ability to effectively adapt to procedural changes in a fast paced environment.

• Time management: Ability to work effectively under tight deadlines and manage multiple priorities with precision and accuracy.

• Ethical integrity: A strong understanding of the importance of confidentiality and the ethical considerations in financial crime investigations.

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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