Technician 3, Engineering

Company Description

At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

We are seeking a detail-oriented and efficient Technician, FA to join our team in PN Bayan Lepas Penang Malaysia. 

Job Summary

A Technician supports the Failure Analysis team by executing hands‑on Defect analysis, sample preparation, FA laboratory equipment operation and data collection to identify failure modes in Disk and head. The role focuses on equipment operation, lab processes, and documentation, working under guidance of FA Engineers.

Failure Analysis Support Assist FA engineers in failure analysis investigations for:
In‑line failures Reliability test failures Customer / field returns.
Perform basic electrical and physical failure analysis following standard operating procedures (SOPs).

Key Responsibilities:

Failure Analysis Support

• Assist FA engineers in failure analysis investigations for:
  • In‑line failures
  • Reliability test failures
  • Customer / field returns
• Perform basic electrical and physical failure analysis following standard operating procedures (SOPs).

Sample Preparation & Handling

• Prepare samples for analysis, including:
  • Labeling/marking
  • Disk Orientation & Location
• Track and manage samples throughout FA workflow.
• Equipment Operation and maintain FA laboratory equipment such as:
  • Optical microscopes
  • AFM, Zygo & OSA  (under supervision/training)
  • Perform daily equipment checks and basic troubleshooting.
• Capture and organize:
  • Optical images
  • Measurement data
  • Test results and observations
• Maintain accurate and detailed FA records in databases or logbooks.
• Support FA engineers in report preparation.

Qualifications

Education

• Relevant certifications (e.g., Certified Maintenance Technician) are preferred:
  • Electronics Engineering
  • Electrical Engineering
  • Mechanical Engineering
  • Materials Science

Experience

• Failure analysis laboratory
• Test, quality, or reliability labs
• Fresh graduates with strong hands‑on skills are encouraged to apply.
• Ability to work efficiently under pressure and meet deadlines
• Good communication and teamwork skills
• Relevant certifications (e.g., Certified Maintenance Technician) are preferred
• Willingness to work nights and weekends, as required

Additional Information

All your information will be kept confidential according to EEO guidelines.

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.