Supervisor, Quality Control

Company Description

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Track eNCS issuance by operations and categories
• Manage on-hold/off-hold in accordance to eNCS cases
• Follow up and work with respective QC/QA engineers closely for accurate on-hold & prompt off-hold
• Alert QA in case of any parts already shipped out during on-hold.
• Constant checking on QC Engineers/QC Leaders to ensure accurate and on time triggering to minimize on-hold
• Provide guidance and training to technicians to ensure enough and accurate supporting data to aid process owners troubleshooting during issuance of eNCS.
• Work closely within QC & with QA to review rework data & off-hold assessment efficiently.
• Identify potential escapees, correct on-hold time frame as provided/discussed with Process owners.
• Attend Daily Production/Quality meeting, Weekly QC/QA improvement meeting & Yield Focus
• Drive or handle specific projects related to QC improvement.

Qualifications

REQUIRED:

• Bachelor's Degree in Sciences or related experience.
• Between 4-7 years of relevant work experience

SKILLS:

• Knowledge of testing and troubleshooting skills
• Strong analytical and problem-solving abilities
• Excellent communication and leadership skills
• Proficiency in statistical analysis and related software applications
• Adaptability to a dynamic working environment

Additional Information

#LI-KS2

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.