Technician 2, Manufacturing Process (Shift)

Company Description

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Shift Process Technician is responsible for ensuring stable and optimized process performance by monitoring process conditions, troubleshooting process issues, and supporting preventive maintenance (PM) activities across the manufacturing floor. This role operates on a shift-based schedule and works closely with production, equipment, and engineering teams to minimize process deviations and maintain output quality to meet production targets. The Shift Process Technician also plays a key role in developing operator competency through hands-on training and guidance.

• Monitor, troubleshoot, and resolve process-related issues including parameter deviations, yield loss, and abnormal process conditions in a timely manner to minimize production impact.
• Perform scheduled Preventive Maintenance (PM) activities on process-related equipment and systems per established procedures and checklists.
• Respond promptly to process alarms, out-of-control conditions, and abnormal situations during shift operations.
• Conduct root cause analysis on recurring process failures or deviations and recommend corrective and preventive actions.
• Escalate complex or unresolved process issues to senior technicians or process engineers with clear documentation of troubleshooting steps taken.
• Perform shift handover with clear communication of pending process issues, ongoing interventions, and process status.
• Support engineering activities including process qualification, parameter optimization, and continuous improvement initiatives to enhance process stability and yield.
• Conduct on-the-job training for operators on process procedures, standard operating procedures (SOPs), and safe handling practices, ensuring competency sign-off is completed.
• Maintain compliance with safety, quality, and environmental standards, including 5S housekeeping of work areas and tooling.

Qualifications

REQUIRED:

• Diploma in Science, Chemical Engineering, Materials Science, Electrical, Mechanical, or a related technical field.
• Solid understanding of process control, and quality fundamentals.
• Willingness to work on rotating shifts, including nights, weekends, and holidays as required.

PREFERRED:

• Experience in manufacturing environments.
• Knowledge related to Statistical Process Control (SPC) or process monitoring tools is an advantage.

SKILLS

• Strong analytical and systematic process troubleshooting skills.
• Ability to work independently under pressure in a fast-paced production environment.
• Adaptability and willingness to learn new processes, tools, and technologies.

Additional Information

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WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.