Forward Deployed Engineer - COO AI Product

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About this role:

Wells Fargo is seeking a Forward Deployed Engineer to join the COO AI Center of Excellence team. The role will be responsible for driving adoption and delivery of AI solutions, focusing on the AI Prompt Studio and AI Case Management. This role partners directly with business teams to identify opportunities, translate business needs into scalable AI-enabled solutions, and accelerate deployment of AI capabilities while ensuring alignment with governance, risk, and compliance requirements.

In this role, you will:

• Lead or participate in variety of complex functions within the digital environment

• Contribute to large-scale planning related to the execution of the digital strategy

• Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors

• Independently resolve complex issues

• Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements

• Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals

• Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives

Required Qualifications:

• 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience delivering AI, automation, workflow, or digital products in a large enterprise environment.

• Strong understanding of generative AI technologies, prompt engineering, AI governance, and workflow orchestration.

• Experience working directly with business stakeholders to implement technology solutions and drive adoption.

• Proven ability to translate complex business challenges into scalable product capabilities.

• Experience partnering with engineering teams throughout the product lifecycle.

• Strong executive communication, facilitation, and stakeholder management skills.

• Demonstrated ability to lead complex, cross-functional initiatives with measurable business outcomes.

• Experience with low-code/no-code platforms, workflow technologies, or AI-enabled business applications.

Job Expectations:

• This position is NOT eligible for Visa sponsorship.

• Ability to work on site per Wells Fargo's standard operating model in the listed location (hybrid schedule – 3 days on-site & 2 remote)

• The ability to travel up to 10% of the time.

Posting Location:

• Charlotte, NC - 550 S Tryon St.

The Chief Operations Office functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to self-relocation within an agreed upon timeframe.

Posting End Date: 

8 Aug 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.