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Operations Processor, GPL - Implementation, Maintenance, & Quality
Wells FargoTAGUIG CITY, 00; Makati City, Philippines
Apply About this role:
Wells Fargo is seeking to hire an Operations Processor to be part of Global Payments & Liquidity Group supporting Implementation, Maintenance, & Quality Assurance function. The role is responsible for activities that support the operational infrastructure, performance, and efficiency.
In this role, you will:
- Perform moderately complex operations duties in support of either a service center or department environment
- Require considerable knowledge of company personnel policies and practices
- Collect data and prepare related operational reports
- Prepare input forms for automated data processing system
- Utilize the company's internal operations to perform duties
- Coordinate projects
- Furnish information to authorized persons
- Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation
Required Qualifications:
- At least two ( 2 ) years' experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, education.
Desired Qualifications:
- At least two (2) years of college education, preferably Banking & Finance, Business related course
- Over (2) years' professional experience in the Financial Services and/or Shared Services work environment
- Preferably with strong knowledge in MS Excel and its advance features
- Preferably with professional experience in QA tasks or function
- Strong written and verbal English communication skills
Job Expectations:
- Applicants must be amenable to work full-time onsite.
- Applicants must be amenable to work on shifting (mid, night shift)
- Applicants must be amenable to work during PHL holiday
- Provides maintenance and implementation support for moderately complex treasury management products and services.
- Coordinates with customer service representatives regarding submitted customer requests.
- Ensures customer implementation data is accurately captured/recorded, and systems are correctly installed.
- Communicates product dependencies and establishes timeline for implementation.
- Acts as a liaison between the client, sales officers, vendors, Relationship Managers and client services as needed to deliver quality services that meet client needs.
- May perform post implementation analysis.
Posting End Date:
7 Sep 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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