Loan Workout Specialist

About this role:

Wells Fargo is seeking a Loan Workout Specialist on the Litigation, Bankruptcy, and Recovery team within Commercial Banking Operations.

In this role, you will:

• Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area

• Evaluate risk and analyze account information including financial statements and total relationship

• Coordinate initial loan renewal process and negotiate with borrower or attorneys in order to determine workout solutions

• Restructure supervised loans, recover charged off loans and research account equity to determine full or partial charge off or attend foreclosure sale

• Conduct research and determine resolution for title and collateral perfection issues

• Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables

• Monitor portfolio for policy compliance and adhere to risk rating Identify opportunities for process improvements within scope of responsibilities in Loan Workout area

• Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements

• Coach and assist less experienced colleagues

• Provide issue specific training and participate in departmental projects

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Collections experience

• Commercial banking experience

• Knowledge and understanding of equipment finance and leasing

• Ability to interpret and comprehend complex legal documents

• Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors

• Strong analytical skills with high attention to detail and accuracy

• Experience resolving and working through escalated and complex customer issues

• Strong organizational, multi-tasking, and prioritizing skills

• Ability to manage a pipeline of work from assignment to completion

• Experience interacting positively with difficult or irate customers

• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• This position is not eligible for Visa sponsorship

• Candidate must be based out of posted location

• This position offers a hybrid work schedule

• Relocation assistance is not available for this position

• Ability to work additional hours as needed

Location:

• Des Moines, IA