Product Marketing Coordinator

We are looking for a proactive, organized, and detail-oriented Product Marketing Associate to join our growing team. This entry-level role will act as key project manager for the product marketing team. You will be the glue that connects our Product, Marketing, Sales, and Customer Experience teams. Your mission is to ensure our customers and internal teams are always in the loop on our latest innovations, while ensuring the Product Marketing team and whole company deeply understand the voice of our customers.

• This position will be remote

• Reports to: Product Marketing Lead
  

What You Will Own

• Monthly Product Launch and Enablement Updates: Own the end-to-end coordination of our monthly launch and enablement process. This includes drafting enablement and training materials, crafting internal and external communications content, and ensuring all stakeholders are aligned on timing.

• Sales & Internal Enablement Assets: Support the creation and maintenance of sales collateral, including one-pagers, emails, internal training courses / Flash Updates, videos, case studies, and battlecards. You will manage our internal resource library to ensure GTM teams always have the most up-to-date assets.

• Competitive Intelligence Tracking: Monitor competitor news, feature launches, and pricing changes to provide monthly "digest" reports to the leadership team.

• Social Proof Creation: Help identify happy customers and coordinate the production of case studies, testimonials, and ROI stats. You’ll leverage our database of customers and contacts to build a library of social proof to help the entire company tell Weave’s story.

• Web & Content Audits: Regularly audit the website and Seismic to ensure product descriptions and screenshots are accurate and reflect the most recent UI/UX.

• Messaging Analysis & Compliance: Review and analyze recorded customer conversations to spot messaging drift, identify opportunities for improvement, and collaborate with Sales Enablement and CX teams to ensure consistent and accurate messaging. Evaluate how effective positioning is in the wild and partner closely with the other Product Marketers to iterate and improve messaging for improved outcomes.
  

What You Will Need to Accomplish the Job

• <1 year of experience in marketing, communications, PR, or a related role (SaaS experience is a plus).

• Project Management: Proven ability to manage multiple deadlines and stakeholders without letting details slip through the cracks.

• Exceptional Writing: Ability to take complex technical jargon and turn it into simple, compelling copy.

• Curiosity: A natural desire to understand the why behind customer behavior and product decisions.

• Communication: Strong and clear speaking and written communication skills to find alignment, drive results, and influence outcomes with multiple stakeholders across teams.
  

What Will Make Us Love You

• Passion for improving the success of Weave customers and our mission of delivering better healthcare experiences for every practice, patient, and interaction.

• Familiarity with B2B SaaS, healthcare, dental, or patient communication software.

• Experience with CRM tools, survey and interview recording tools, data analysis tools, and/or internal enablement tools.

• Bias for action and a strategic mindset. We want people who have the ability to take a complex problem, see the forest through the trees, and then drive to a sustainable solution.

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.

At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.

Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.