Sr Analyst, Studios Billing

Your New Role: 
The Sr AR Analyst will focus on billing in a high transactional volume, positive team-oriented environment, with multiple invoices and titles all while ensuring compliance with corporate billing, collection and credit policies. This position is responsible for initiating contact to customers to share statements, invoices and required documents to start the billing process. Incumbents confer with customers by telephone and e-mail to determine reason(s) for overdue payment, reviewing terms of the sale, service and/or contract with customer. The position is also charged with recording and maintaining information about the financial status and collection efforts into the ERP system in a timely basis. The role will provide meaningful insights and resolutions relative to receivable issues. Additionally, the role should understand the financial systems that support collections and contribute to the design and testing of systems and processes enhancements and performance. This position will need to have excellent communications skills, working closely with each area of the order to cash team, along with internal stakeholders and the customers. The collections specialists will be critical in cultivating an environment that supports and reflects the Warner Bros Discovery brand. 

In addition, the AR Analyst may perform accounts receivable analysis, conduct account reconciliations, and engage with customers to resolve open balances and secure timely payments while maintaining positive customer relationships. Analysts will communicate with customers via phone and email to gather required information and investigate the reasons behind overdue payments, reviewing terms of sale, service, or contracts as necessary. 

The role also includes accurately recording and maintaining data, reporting on financial status, and documenting collection efforts in the ERP system in a timely manner. The AR Analyst will provide insights and resolutions to receivable issues and contribute to the enhancement and performance of financial systems supporting accounts receivable processes. 

This position requires excellent communication skills and the ability to collaborate effectively with various teams within the order-to-cash cycle, internal stakeholders, and customers. The AR Analyst will play a critical role in fostering an environment that upholds and reflects the Warner Bros. Discovery brand. 

Your Role Accountabilities: 

• Recording of all transactions of customer billing and revenue in books of accounts.  

• Review of customer contracts for billing along with master data preparation 

• Alignment with different sales team at other locations for the upcoming/ existing customers 

• Monthly Billing & Revenue along with reconciliations  

• Accounting knowledge of AR Accounting 

• Periodic reconciliations for WHT, customer balances, VAT as per local laws 

• Handling Creation and Booking, Balance account reconciliations, Month End Close Activities, Bank Reconciliations, SOX Compliances 

Manage assigned customer portfolios by analyzing, resolving all variances, and compiling a list of necessary adjustments with backup documentation. Support collections process in such a way to help meet or exceed established monthly and yearly collection goals through timely invoice resolution. Communicate discrepancies and coordinates any corrections needed with internal teams. Provide updates to senior leadership as needed. Communicate complex issues and effectively handle difficult customer invoicing requests to maximize productivity, payment resolution and effectiveness.  

Cooperate with the cash and collections teams to facilitate resolution with customers for non-payment and providing guidance on complex issues for problem resolution including short-pay, credits, and open invoices.  Build effective global working relationships with internal and external clients, including BPOs.  

Create and analyze billed and unbilled reports. Assist in addressing payment issues like double payments or other discrepancies. Identify and facilitate improvements in the A/R processes through technology or procedural improvements. Maintain documentation for compliance reporting and audits.  

Qualifications & Experiences: 

• Fluent in English  

• 5 to 7 years’ experience in Account Receivables reconciliations/Collections  

• Bachelor’s degree in Accounting or Finance or related field is preferred 

• Quick problem solver, team player, good time management skills 

• Excellent listening, oral, and written communication skills 

• Experience in SAP ERP preferred  

• Great organizational and interpersonal skills 

• High level of analytical skills and problem-solving skills  

• Complete understanding of the Order to Cash process  

• Working knowledge of Microsoft Office products (Outlook, Word, Powerpoint)  

• Ability to work independently, creatively, and efficiently 

• Proven track record in meeting deadlines  

Not Required but preferred experience: 

• Experience in the Media Industry and/or Media Sales is preferred