DTC Payments Analyst - Financial Solutions

What’s in it for you

• Contract of employment

• Hybrid work model

• Benefits package: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement pension plan, Employee Referral Program

• Free access to the HBO Max platform

• Work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings organized by employees in the office cinema

• Training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club – the opportunity to develop your interests in thematic employee groups, online meetings with experts

• CSR activities: volunteering, ecological and social initiatives

• Access to parking spaces

Your Role Accountabilities
 

Transaction Data Analysis & Insights:

• Analyze high-volume transactional datasets to identify trends, patterns, and anomalies impacting payment performance.

• Partner with Payments teams to define and track key performance indicators (KPIs) such as authorization rates, decline rates, and conversion metrics.

• Perform root cause analysis on transaction declines and payment processing issues.

• Deliver data-driven insights to improve payment acceptance rates and reduce customer friction at time of payment.

• Ensure data accuracy and resolve discrepancies affecting reporting and analysis.

Data Automation & BI Development:

• Build and optimize SQL queries to extract and analyze payment data efficiently.

• Support development of dashboards and visualizations using BI tools (Power BI, Tableau, or Qlik) to monitor payment performance.

• Standardize metrics, data tables, and reporting logic across teams.

• Reduce manual reporting by implementing automated and scalable data solutions.

​Reporting & Strategic Support

• Deliver recurring and ad-hoc reports on payment performance and operational metrics.

• Provide insights and recommendations to optimize payment strategies and user experience.

• Support leadership with data analysis for strategic initiatives and performance tracking.

• Contribute to continuous improvement of data processes and reporting frameworks.

• Delivering consistent data and reports to key stakeholders to keep them informed with the performance of payments for their line of business.

Cross-Functional Analysis & Issue Resolution

• Collaborate with Product and Engineering teams to investigate payment processing issues and system behaviors.

• Translate complex datasets into clear, actionable insights for both technical and non-technical stakeholders.

• Identify inefficiencies or gaps in payment flows and recommend improvements.

• Support data-driven evaluation of new payment features, tools, and integrations.

Qualifications and Experience

Work Experience

• 1+ years of experience in payment analytics, financial data analysis, or transactional data analysis.

• Experience working with payment processors and large datasets.

Education, Professional Training, Technical Training or Certification

• Bachelor’s degree in Analytics, Computer Science, Finance, Business, or related field.achelor’s degree in finance, Business, Analytics or other similar discipline or comparable business experience

Knowledge/Skills

• General understanding of Card Payments, billing, tax, and reporting systems.

• Strong SQL skills for querying and analyzing large datasets.

• Experience with BI tools such as Power BI, Tableau, or Qlik.

• Ability to identify trends, patterns, and anomalies in transactional data.

• Familiarity with payment metrics (authorization rates, declines, conversions).

• Good analytical skills displaying the ability to tell a story with data.

• Excellent communication and collaboration skills with the ability to work across various departments and stakeholders.

• Familiarity with payment industry regulations is a plus.

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