Operations Project Manager- Maternity Cover 12 months

The ideal candidate is organised, detail-oriented, proactive, and comfortable managing multiple workstreams in a fast-moving regional environment. 

Your Role Accountabilities...

• Own day-to-day operational delivery across Creative Studio, managing request intake, requirements confirmation, task assignment, tracker updates, and deadline follow-through. 

• Translate campaign and business requests into clear delivery plans, tasks, timelines, handoffs, and platform updates. 

• Support PO creation, invoice processing, supplier onboarding, and documentation collection, liaising with Finance, Legal, vendors, and internal approvers. 

• Support budget tracking, spend updates, vendor cost checks, forecast inputs, and regular operational status reporting. 

• Maintain and optimise operational platforms including Monday.com and AEM (Adobe Experience Manager), and support the adoption of AI-enabled workflow tools. 

• Ensure quality across all operational processes, verifying that deliveries meet agreed standards and flagging risks or gaps proactively. 

• Lead process improvement initiatives, drive operational efficiency, and establish scalable workflows for new partner teams and evolving business needs. 

• Support tool implementation, workflow automation, and transformation projects impacting Creative Studio operations. 

• Support and track workload, capacity, budget usage, vendor availability, delivery risks, and service-level performance across all active workstreams. 

• Manage operational risks, dependencies, and issues across Creative Studio functions, escalating where needed. 

• Own team onboarding processes, maintaining up-to-date documentation, trackers, and knowledge base materials to support continuity and consistency. 

• Work closely with the broader Ops team to ensure aligned ways of working, shared visibility, and collaborative problem-solving. 

• Support the Creative Studio Dashboard initiative by consolidating data from multiple Monday.com boards into a scalable, centralized reporting solution, and contributing to the definition of frameworks that support both operational resource management and leadership visibility. 

 Skills and Experience
   

• Solid experience in project management, operations management, production operations, or a similar coordination-focused role. 

• Experience managing cross-functional workflows across multiple stakeholders, markets, languages, or regions. 

• Strong understanding of operational coordination, project tracking, workflow administration, resource scheduling, platform updates, service levels, and delivery follow-through. 

• Experience with POs, invoices, suppliers, documentation, contracts, statements of work, and vendor coordination. 

• High attention to detail, strong communication skills, and confidence managing multiple workstreams under tight deadlines. 

• Quality control experience within AV, digital, marketing, localisation, platform, or production delivery workflows. 

• Ability to work independently, identify risks, escalate issues appropriately, and drive tasks to completion. 

• Collaborative working style with the ability to partner effectively across Campaign Management, creative, operations, Finance, Legal, vendor, platform, and business teams. 

• Excellent command of English and experience using project management tools, workflow systems, status reports, capacity trackers, and process documentation. 

• A self-starter who takes initiative, works independently, and thrives in a fast-moving creative environment. 

• Genuinely curious about AI and interested in how emerging tools and automation can improve creative and operational workflows. 

• Experience in regional or international media, entertainment, streaming, marketing, or production environments. 

• Experience analysing operational performance, delivery trends, workflow efficiency, service levels, budgets, suppliers, agencies, or external production partners is desirable.

• Knowledge of AV, digital marketing, localisation, or creative production workflows; additional languages is desirable.