Visual Merchandiser

Your New Role… 

Join us in creating unforgettable experiences for our visitors and play a key role within one of the world's most recognised entertainment brands. As a Visual Merchandiser, you will drive sales through the creative, commercial and customer-focused presentation of products across our retail estate, delivering exceptional visual standards and inspiring shopping experiences at one of the UK's leading visitor attractions. 

Your Role Accountabilities… 

• Ensure stores are visually merchandised to the highest standard, with all graphics, displays and equipment used correctly in line with brand guidelines and agreed standards. 

• Support the implementation of product launches, store changes, window schemes and seasonal campaigns that drive customer engagement and sales. 

• Maintain excellent shop floor standards through daily floor walks, housekeeping, stock replenishment and effective spatial planning. 

• Support the retail team in delivering exceptional customer service and achieving agreed sales targets through commercially focused merchandising. 

• Analyse weekly sales performance and continuously review product placement, layouts and displays to maximise sales opportunities. 

• Build awareness of visual and promotional standards across the wider store team while supporting merchandising enquiries and problem solving. 

• Adhere to Health & Safety requirements, minimise stock loss through effective product handling and vigilance, and support reasonable business needs as required. 

Qualifications & Experience… 

• Previous visual merchandising experience with a strong eye for detail and an understanding of commercial retail environments. 

• Creative and imaginative approach with the ability to develop innovative merchandising solutions while maintaining brand standards. 

• Proven ability to identify opportunities to increase sales through effective product presentation and store layout. 

• Flexible and adaptable approach, including availability for occasional weekends, late evenings and overnight activity when required. 

• Self-motivated team player who can work independently, build effective working relationships and contribute positively to team objectives. 

Working Pattern… 

• This role is full time (40 hours a week). 

• Because of the adaptive nature of this role flexibility is required to suit the needs of the business.  

Business Overview…  

At the Warner Bros Studio London tour shops, we pride ourselves in being renowned for our world class customer service and unique products. Over 3 different stores we offer a wide range of merchandise, from Wands to chocolate frogs. Our aim is to provide our visitors with the perfect souvenir to remember their day by.  The visual merchandising team manage the look and feel of the store. It’s our responsibility to ensure all displays look visually appealing, well-presented and tidy, whilst remaining commercially focused. In addition to ticket sales, secondary spend is an important part of the business. Customers spending in our shop generates additional income, which can be invested into future products at the tour and beyond.