Senior Lead M365

Job Description

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more!

Function

Digital Workplace Solutions

Role family

M365 Productivity / Enterprise Collaboration / Low-Code and AI Enablement

Location

Bengaluru, Karnataka, India

Reporting line

Director, Digital Workplace Solutions

Employment type

Full-time

Position Purpose

The Senior Manager - Digital Workplace Productivity Solutions leads the strategy, governance, delivery and continuous improvement of Wabtec's enterprise productivity capabilities across Microsoft 365, Power Platform, Copilot and related collaboration services. The role enables employees and business functions to work more effectively through secure, scalable and user-centred digital solutions.

The position combines technology leadership, service ownership, governance, business engagement and value realisation. It establishes practical guardrails that enable responsible innovation, improves platform health and adoption, and translates technology investments into measurable productivity, quality, risk and cost outcomes.

ROLE MANDATE  Enable innovation at Wabtec scale while ensuring security, compliance, supportability, lifecycle ownership and business value.

Key Accountabilities1. Digital Workplace Strategy and Product Leadership

• Define and execute the productivity solutions roadmap in alignment with Wabtec business priorities and Digital Workplace strategy.
• Own the product direction and lifecycle for Microsoft 365 productivity, collaboration, low-code and AI-enabled capabilities.
• Identify opportunities to simplify work, improve employee experience and accelerate business outcomes through modern workplace technologies.
• Translate technical capabilities, risks and investment needs into clear business language for senior stakeholders.

2. Microsoft 365 Productivity and Collaboration Services

• Lead the governance, optimisation and evolution of SharePoint Online, Microsoft Teams, OneDrive and related M365 productivity services.
• Drive information lifecycle practices covering site ownership, metadata, retention, confidentiality, sharing and content hygiene.
• Guide service improvements, platform changes, migrations and modernisation initiatives with appropriate change, risk and support planning.
• Partner with operations and support teams to improve service reliability, knowledge, self-service and user experience.

3. Power Platform Center of Excellence

• Establish and mature the Power Platform CoE operating model, including demand intake, prioritisation, solution classification and governance reviews.
• Define enterprise standards for environment strategy, DLP, connectors, security roles, Dataverse, application lifecycle management, pipelines and release controls.
• Enable citizen developers and professional delivery teams through clear guardrails, reusable standards, coaching and community practices.
• Drive lifecycle management for applications, flows and environments, including ownership validation, inactive or orphaned asset review, retention and retirement.
• Support a scalable delivery model for business-critical Power Apps and Power Automate solutions.

4. Copilot CoE and Agentic Governance

• Lead the governance model for Microsoft 365 Copilot, Copilot Studio and enterprise productivity agents.
• Oversee structured use-case intake, technical and business fitment, approval gates, proof-of-concept validation, production readiness and ongoing monitoring.
• Establish controls for agent ownership, controlled sharing, access, lifecycle, cost consumption and responsible deployment.
• Drive licence allocation and periodic review based on use-case need, adoption and demonstrated value.
• Partner with Security, Privacy, Legal, Architecture and business stakeholders to enable responsible AI adoption.

5. Governance, Security and Compliance

• Build governance frameworks that balance employee innovation with enterprise control and accountability.
• Partner with Cybersecurity, Data Protection, Compliance and Architecture teams to embed security and compliance requirements into platform design and operations.
• Ensure solutions follow Wabtec standards for access control, data classification, DLP, ownership, auditability and supportability.
• Maintain clear decision rights, approval paths, RACI and exception-management processes.

6. Adoption, Change and Business Value

• Drive adoption through targeted communications, learning pathways, communities, office hours and business engagement.
• Define and report value measures across time saved, task automation, ticket deflection, manual-step reduction, process standardisation, quality and risk reduction.
• Monitor active use, customer satisfaction, platform health and solution outcomes to guide prioritisation and continuous improvement.
• Develop leadership-ready dashboards, success stories and recommendations that demonstrate value and areas requiring intervention.

7. Service, Financial and Vendor Management

• Own service performance, risks, roadmap dependencies and improvement actions within the productivity solutions portfolio.
• Optimise licensing, capacity and AI consumption through transparent utilisation monitoring, forecasting and cost accountability.
• Manage strategic relationships with Microsoft, delivery partners and service providers to accelerate capability, quality and value.
• Ensure vendors and partners follow Wabtec architecture, security, delivery and governance expectations.

8. People and Stakeholder Leadership

• Lead, coach and develop a high-performing team spanning platform governance, solution delivery and CoE capabilities.
• Create alignment across Digital Workplace, Cybersecurity, Enterprise Architecture, Service Management, business functions and technology partners.
• Lead cross-functional forums, resolve priorities and remove delivery barriers through structured decision-making.
• Promote an inclusive, accountable and continuous-improvement culture.

Experience and QualificationsRequired

• Bachelor's degree in Information Technology, Computer Science, Engineering or a related discipline, or equivalent professional experience.
• Substantial experience leading enterprise Digital Workplace, Microsoft 365, collaboration, automation or productivity solution portfolios.
• Demonstrated experience establishing governance, operating models or Centers of Excellence for Power Platform, Copilot or comparable enterprise platforms.
• Experience leading cross-functional transformation, service improvement and adoption initiatives in a complex global organisation.
• Proven ability to engage senior stakeholders and translate technology strategy into business outcomes, investment choices and measurable value.
• Experience managing technology partners, delivery teams, budgets, licences or consumption-based services.

Preferred

• Relevant Microsoft certifications across Microsoft 365, Power Platform, security, compliance or Copilot technologies.
• Experience with Agile, product management, IT service management and structured change management practices.
• Experience with enterprise AI governance, FinOps or chargeback/showback models for consumption-based services.
• Experience operating in a manufacturing, transportation or industrial enterprise environment.

Technical and Functional Expertise

Microsoft 365

SharePoint Online, M365 & Power Platform administration concepts, adoption and service governance

Power Platform

Power Apps, Power Automate, Dataverse, environment strategy, DLP, connectors, Managed Environments, CoE Starter Kit and ALM

Copilot and AI

Microsoft 365 Copilot, Copilot Studio, agent lifecycle, use-case assessment, responsible AI controls, monitoring and consumption governance

Security and compliance

Identity and access, information protection, retention, confidentiality, data sharing, auditability and policy enforcement

Delivery and operations

Product roadmaps, demand management, architecture reviews, release governance, service management, supplier oversight and continuous improvement

Analytics and value

Adoption analytics, KPI design, value realisation, executive reporting, licence utilisation and cost optimisation

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.   

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Additional Information

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
 

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.