Manager, SMB

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. We can do this through our global network that connects all the participants.

VCS is a key business segment, which has strong growth potential. This business rests on growing the penetration in the business segment; drawing in potential clients into the network and helping issuers address critical market demands of payments.

We not only support card-based payments, but as a payment service provider are moving towards serving the needs of the business segment for non-card-based payments as well and providing other value-added services.

We are committed towards building a viable and committed payment ecosystem of payments worldwide.

Small Business payments are among the fastest growing payment sectors, and you will lead, identify and deliver against current and future client and customer needs, sharing best practices and evolving the product strategy and roadmap.

Key Responsibilities:

The Manager will support in driving strategy execution, portfolio optimization, and market enablement across priority APAC markets. This role focuses on partnering with markets, issuers, and cross-functional teams to translate strategy into execution, supported by data-driven insights, targeted initiatives, and strong stakeholder alignment.

Market Execution & Issuer Engagement:

• Support markets and AEs in executing issuer growth strategies, campaigns, and portfolio initiatives
• Assist in the development of new program opportunities, including consumer-to-SMB, fintech, and expansion plays
• Contribute to pipeline development, client engagements, and go-to-market execution
• Coordinate program rollout activities across priority markets

Data, Insights & Opportunity Identification:

• Analyze portfolio, issuer, and market data to identify growth opportunities and performance gaps
• Support the development of issuer mapping, market assessments, and opportunity analyses
• Track and monitor key business metrics including PV, CIF, activation, and spend

Cross-Functional Collaboration:

• Partner Product, Marketing, VCA, Partnerships, and market teams to support strategic initiatives
• Assist in the localization and execution of regional strategies and programs
• Support the creation and deployment of sales, clients, and market enablement materials

Product & Solution Enablement:

• Develop expertise in Small Business products, value propositions, and emerging payment solutions
• Support product commercialization, launches, and enhancement initiatives
• Assist in embedding value-added services and partner solutions into issuer propositions.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

What you will need:

• 6-8 years of experience in payments, banking, consulting, strategy, fintech, or related industries.
• Experience in SMB, commercial cards, business banking, or B2B payments preferred.
• Strong analytical, project management, and problem-solving skills.
• Ability to work effectively across a matrixed organization and manage multiple priorities.
• Strong communication and stakeholder management capabilities.

What will also help:

• Solid understanding of the payment industry and domestic and cross border payment flows
• Knowledge of new developments in the payments industry, challenges therein, industry participants, regulatory changes, key market participants and have a view of the future of the payments ecosystem.
• A high level of energy and desire to educate both customers and internal colleagues on the capabilities and benefits of technical, financial products, by making complex solutions understandable and engaging for your audience.

Projects you will be a part of:

• A team driving B2B payments for domestic and international flows.
• A growing payments ecosystem that offers both card-based and non-card-based solutions
• Creating new payment experiences and flows
• Working with Visa teams in other parts of the world

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.