Director - Commercial Product Lead – Visa Commercial Solutions - CEMEA

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Directors in Product Development/Management at Visa are responsible for leading the development, commercialization, and optimization of technology products within the payments ecosystem.

This role requires deep expertise in product strategy, design, and execution, with a focus on delivering innovative solutions that address customer needs and drive business growth. Directors operate in complex, matrixed environments, collaborating across functions to define product goals, manage lifecycles, and ensure successful launches and ongoing enhancements.

The position demands strong analytical and problem-solving skills, the ability to navigate ambiguity, and a proven track record of recruiting, growing, and retaining technical talent. Directors are expected to drive consensus in cross-functional teams, forecast business trends, and translate insights into agile technology solutions. Exceptional communication and leadership skills are essential for influencing stakeholders and building credibility across regional and functional lines.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:

• Define and execute product strategy, vision statements, and product goals.
• Lead product design, customer discovery, and the development of new products based on market and customer insights.
• Manage the entire product lifecycle from ideation to launch and post-launch optimization.
• Collaborate with engineering, design, and cross-functional teams to deliver technology solutions.
• Conduct market research, customer, and competitive analysis to guide product development.
• Drive consensus and influence decision-making in matrixed, global environments.
• Recruit, grow, and retain high-caliber technical talent.
• Forecast business trends and translate them into agile technology solutions.
• Structure and manage complex projects and processes with multiple stakeholders.
• Present information and facilitate group discussions across geographic and functional lines.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD.
• Experience in creating vision statements and setting product goals.
• Experience in defining product strategy.
• Experience in product design.
• Experience in customer discovery and the design of new products based on that discovery.
• Experience in product execution.
• Experience in defining and leading plans to achieve product goals.
• Experience working in Agile frameworks and matrixed organizations.
• Experience in process or core banking best practices.
• Experience recruiting, growing, retaining, and leading technical talent.
• Experience collaborating in global, cross-functional teams.
• Strong commercial acumen and ability to forecast business trends.

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD.
• Senior product management experience in Digital, Payments, and Financial Services.
• Proven track record of launching and managing digital products for issuers.
• Deep background in issuing institutions and managing large card portfolios.
• Experience in developing or launching new solutions and managing engagement, UX, and UI transformation.
• Experience leading difficult deal negotiations and managing third-party vendors.
• Ability to structure and manage complex cross-enterprise projects and processes.
• Superior analytical and problem-solving skills with demonstrated intellectual rigor.
• Experience managing diverse teams with positive records.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.