JOB PROFILE
Company : Unilever Cambodia
Business Function : Customer Development
Job Title : Senior Customer Development Operation Executive
Work Level : 1A
Work Location : Head Office
Cost Center : 5736-0005406309 IC_CD Excellence
Work Unit : IC - Asia - CD - Other CD
Purpose: To contribute to the growth of country performance and support the customer development function, it's essential to deeply understand and address the needs of distributors and field teams needed.
Main Duties and Responsibilities:
• Data Analysis and Reporting:
Daily, Weekly, and Monthly Reports: Collect and analyze data to generate reports that provide insights into performance metrics, trends, and areas for improvement. Support to generate reports for the team as requested, if any.
• PO Management for Distributor (Pre-Order):
Pre-Order Management: Coordinate with distributors to manage purchase orders, ensuring timely and accurate order processing.
• Setup Information into System "LeverEdge":
Price Information Management: Ensure that the pricing data is accurately entered and maintained in the LeverEdge system for consistency and reliability.
Data Source Update in PowerBI: Monthly update on the Data Source for PowerBI.
• Calculation of Incentive Results:
Internal and External Incentives: Calculate and verify incentive payouts for both internal staff and external partners based on performance metrics.
• Collaboration with Distributor for Debit Note/Tax Invoice Claim:
Debit Note/Tax Invoice Claims: Work with distributors to handle claims related to debit notes and tax invoices, ensuring proper documentation and resolution. And then submitting documents to Finance for processing.
Skills and Qualifications:
• Good in Excel, Power Point, Word
• Able to make decisions despite uncertainty with rationality, logic, and trend
• Comfortable with number and data learning and management
• Learning agility and adaptability in a demanding and fast-paced environment
• Good written and verbal communication in both Khmer and English
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.