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About Unilever
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance.
At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
Job Purpose
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are passionate about understanding customer needs, bringing products closer to people, and driving purposeful growth through strong business relationships and data-driven decisions, then this Customer Development internship is for you!
What will your main responsibilities be?
As a Customer Development Intern, you will gain hands-on exposure to how customer strategies are built and executed in a fast-moving consumer goods environment. Depending on business needs and your background, your responsibilities may include:
• Supporting the execution of customer and channel strategies through data analysis, coordination, and on-ground support
• Assisting in analyzing sales performance, market trends, and customer data to support business decisions
• Supporting the planning and execution of in-store activities, promotions, and customer initiatives
• Collaborating with cross-functional teams such as Marketing, Supply Chain, Finance, and Sales to ensure smooth execution of plans
• Tracking key performance indicators (KPIs), dashboards, and basic reporting related to sales and stock performance
• Participating in field visits, store checks, or internal meetings to gain exposure to market dynamics and customer operations
• Supporting forecasting, planning, or ad-hoc projects related to Customer Development
• Contributing to administrative and coordination tasks that support the day-to-day operations of the Customer Development team
Experiences & Qualifications
• Currently pursuing or recently graduated from a Bachelor’s degree in Business Administration, Marketing, Supply Chain, Industrial Engineering, MIS, or any related field
• Strong interest in sales, customer development, or commercial operations within FMCG
• Proactive, eager to learn, and comfortable working in a fast-paced environment
Skills
• Strong communication and interpersonal skills.
• Strong analytical and problem-solving skills with proficiency in Microsoft Excel and other Office tools.
• Business-oriented mindset with an interest in customer behavior and sales strategy.
• Proactive and eager to learn in a fast-paced, dynamic environment.
• Detail-oriented and able to manage multiple tasks efficiently.
• Passion for understanding consumer needs and driving customer satisfaction.
Leadership
• You are energized by delivering fantastic results. You are an example to others – both in your outcomes and your resilience. You’re constantly looking for better ways to do things, engaging and collaborating with others along the way.
• As an individual, you are the one responsible for your own wellbeing and for delivering high standards of work. You keep the consumer at the heart of what you do, interpreting data smartly, and acting with agility.
Critical SOL (Standards of Leadership) Behaviors
• PASSION FOR HIGH PERFORMANCE: Takes ownership of execution and results. Makes decisions using insight and data.
• PERSONAL MASTERY: Sets high personal standards. Proactively builds resilience and wellbeing.
• CONSUMER LOVE: Always looks for better ways to serve consumers. Invests time in understanding their needs.
• PURPOSE & SERVICE: Leads with humility and a service mindset—inside and outside Unilever.
• AGILITY: Continuously learns, adapts, and explores new ways of working.
Unilever embraces diversity and encourages applicants from all walks of life! We provide equal opportunities for all applicants and continue to support the development of all employees regardless of age, gender, race, religion, disability, or background .
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.