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Job Title : Personal Care Indonesia Assistant Quality Manager - Collaborative Manufacturing
Location : Cikarang Skin Factory
About Unilever
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
Job Purpose
Lead the implementation of Quality Management System, Unilever Global & Local standards, Continuous Improvement methodology, Unilever Manufacturing System (UMS) and other relevant methodology required, for quality assurance and controls in alignment with applicable regulatory requirements. This key quality role ensures systems are in place to drive site quality improvement activities, to ensure product consumer safety & overall quality and address consumer / customer issues. Act as Quality Technical Person In-Charge for PC Site, also must ensure all activities related to QC and QA activities are done and to be complied with the Unilever’s Good Manufacturing Practice (GMP) and regulatory guideline for safety and environment requirement.
Key Responsibilities
Lead the implementation of Unilever specifications, standards and Quality Management System (QMS) for quality assurance and controls in alignment with applicable regulatory requirements. This key Quality role ensures systems are in place to comply with local regulatory requirements and drives site (inhouse and toll CM) quality improvement activities to ensure product consumer safety & overall quality and address consumer/customer issues
Support operations and engineering by identifying process and quality improvement opportunities within the Supply Chain.
Assist in all top customer and consumer complaints analysis, investigation and resolution.
Verify the implementation of UL QMS in CM the site to assure consumer safety and overall quality of final product being manufactured
Verify compliance of site operations to UL QMS through program of internal quality audits
Verify & submit a complete, accurate and on-time Quality Verification program self-assessment
Verify local procedure and work instructions that ensure UL and other applicable standards are accurately represented in local procedures and work instructions
Provide & verify data collection, analysis and assignment to standard Quality loss trees in support of operational KPIs reporting
Verify data for the requirement of Inter-Company Quality Agreement to MCO receiving the product
Complete and maintain external audits and certifications
Verify compliance to regulatory requirements applicable to quality and consumer safety, and to ethnic / religious requirements
Verify and document the traceability of materials, packaging and products e.g. includes annual dummy or mock recall exercises
Utilizes SAP QM and Unilever specifications including InterSpec/PLM system and supports verification of use for quality purposes
Manage site’s required actions necessary to manage product incidents e.g. data and information requested by MCO Quality
Lead & verify the implementation and verification of procedures to control non-conforming materials and products
Lead & verify site implementation of HACCP plan and pre-requisite programs such as pest controls, allergen management, hygienic controls, etc.
Verify implementation of category / technology GMP as applicable to the site
Implementation and assess on-going compliance to a quality testing program throughout the production cycle that align with UL / external requirements and applicable specifications
Ensure & verify on-site Quality laboratories operate in accordance with applicable Good
Verify program for product fill control through monitoring and verifying fill parameters and compliance
Verify the implementation and maintenance of system where key quality data and information are recorded and preserved
Participates in Quality Pillar activities in TPM factories, Kaizen, WCM, Q UMS and any other program guided by Global Quality Unilever
Ensure UL required IT systems, practices, loss trees and improvement tools are used to reduce / eliminate quality losses
Participate in structured quality improvement activities related to customer, consumer issues and PQS gaps
Applies current tools and practices to support management of quality related projects
Supports innovation trials in the site as appropriate for site quality
Supports early equipment management in site projects as representative of site quality
Supports VIP and or 5S projects as appropriate for site quality
Ensure quality-related responsibilities are fulfilled as per LMP for innovations and changes
Additional responsibility:
Utilizes advanced knowledge of HACCP, hazard controls & pre-requisite programs to support site efforts to mitigate consumer safety risks
Verify the application of specific knowledge of factory hygiene and equipment cleaning and disinfection to support site HACCP and prerequisite programs in mitigation of consumer safety risks
Utilizes knowledge of microbiology and its potential consumer safety risk to support site HACCP plans, pre-requisite programs and on-going verification
Utilizes advanced technical knowledge (e.g. chemistry, microbiology, statistics/ mathematics, etc.) to support site quality testing program for received materials and packaging aligned with UL requirements and specifications
Utilizes advanced statistical knowledge to support process capability studies to maintain alignment between capabilities of site processing and filling operations and specification limits
Utilizes advanced knowledge of category / technology details and requirements to support site innovation / changes
Requirements
Have related educational background : Pharmacy, Engineering, Food technology or Microbiology degree
Have 1 - 3 years solid experiences in Manufacturing/Engineering/Quality Engineering
Curious about what it’s really like to work at Unilever? Explore our Life at Unilever : https://careers.unilever.com/en/CustomerStrategyandPlanning?utm_source=Workday+&utm_medium=Job+Ad&utm_campaign=GAI+ and meet the people shaping our culture.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.